Store Manager

Vitamin Shoppe•Mesquite, TX

About The Position

The Vitamin Shoppe is seeking a high-performing Store Manager to lead a sales-focused retail team and create a personalized, memorable in-store shopping experience. The manager builds customer loyalty and long-lasting relationships, drives sales and productivity, and prepares the business for future growth by attracting, hiring, developing, and retaining talented team members. The role supports an environment centered on health and wellness, continuous education, accountability, and professional development. The Store Manager leads day-to-day store operations, analyzes sales performance, and develops action plans to achieve business goals. Responsibilities also include merchandising, maintaining store standards, following loss-prevention procedures, and building relationships in the local community. The role may require attendance at company-sponsored educational conferences.

Requirements

  • Valid driver's license.
  • Minimum 3–5 years of retail experience.
  • At least 1 year of retail management experience.
  • High school diploma, GED, or equivalent combination of experience.
  • Proven ability to manage staff to exceed sales goals while meeting payroll goals.
  • Proven ability to identify top talent, build teams, and train, develop, and retain employees.
  • Ability to think through complex issues, allocate time effectively, and execute multiple tasks amid changing priorities.
  • Effective communication, organization, and leadership skills.
  • Ability to motivate and influence others through personal actions and example.
  • Ability to achieve results independently and through others by fostering teamwork and cooperation.
  • Proficiency with retail systems, including POS, scheduling, and inventory, and comfort learning new technology platforms.
  • Ability to remain mobile on the sales floor for extended periods.

Nice To Haves

  • Bilingual.

Responsibilities

  • Lead a selling culture by building customer loyalty, creating personalized shopping experiences, and fostering lasting customer relationships.
  • Drive sales through effective floor leadership, merchandising, and customer engagement strategies.
  • Attract, recruit, and retain top talent.
  • Foster accountability and ownership through regular coaching and feedback.
  • Develop a high-performing team of Health Enthusiasts who deliver results.
  • Promote continuous education and support company-driven training initiatives.
  • Achieve and exceed daily sales and productivity goals while developing team members to do the same.
  • Focus the team on conversion, units per transaction, average transaction value, and sales per hour.
  • Analyze week-to-date, month-to-date, and year-to-date sales and develop action plans to increase sales.
  • Build external community relationships and organize grassroots events that grow sales.
  • Lead with integrity, take responsibility, and hold the team accountable.
  • Maintain the store, follow loss-prevention standards, process receipts on time, keep shelves stocked, and ensure products are priced correctly.
  • Perform additional duties as required and attend company-sponsored educational conferences as required.

Benefits

  • Employee discount.
  • Nationwide gym and insurance discounts.
  • Nationwide pet insurance.
  • Tickets at Work/Working Advantage discounts on hotels, movie tickets, Broadway and Vegas shows, theme parks, and more.
  • Professional growth opportunities.
  • Medical, dental, and vision coverage for full-time Health Enthusiasts.
  • VS Thrive wellness program for full-time Health Enthusiasts covered under a company medical plan, with quarterly gift cards available.
  • Monthly bonus or incentive program.
  • 401(k) retirement plan.
  • Transportation and commuter benefits.
  • Paid time off.
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