Store Manager
About The Position
The Store Manager takes complete ownership of the store, oversees day-to-day operations, sets growth goals, and develops strategies to achieve them. The role is responsible for building and leading the team, maintaining a positive and professional environment, delivering exceptional customer service, and ensuring products meet Andy’s standards. This is a hands-on position that involves working shifts on the floor and supporting guests and staff. The manager also helps develop assistant managers and may have opportunities to grow with the company as it opens additional stores.
Requirements
- Three to five years of proven management experience in food service or a leadership role in a related industry.
- High school diploma or equivalent.
- Reliable transportation to and from work.
- Ability to work full-time with open availability, including late nights, weekends, and some holidays.
- Friendly, enthusiastic, and energetic demeanor.
- Ability to lead by example and maintain high standards in a fast-paced environment.
- Solid employment track record with positive references.
- Ability to meet the physical requirements of the role, including constant standing and walking; occasional pushing, pulling, lifting, or carrying up to 55 pounds; occasional ladder, stair, or ramp use; frequent wrist and spine flexing or rotation; constant reaching, turning, precision work around the fountain area, talking, and near- and/or far-distance vision; and working outdoors in varying weather conditions.
- Ability to use a computer, point-of-sale register, and other equipment.
Responsibilities
- Oversee all store operations and foster a “run it like you own it” mentality.
- Set goals for store growth and develop strategies to achieve them.
- Build and lead the store team, maintaining a positive and professional environment.
- Mentor and develop assistant managers for potential promotion opportunities.
- Communicate with the store, including responding promptly to emails, phone calls, and other inquiries.
- Maintain a calm demeanor during high-volume periods and unusual events to keep the store operating to standard.
- Train the team and hold team members accountable for outstanding customer service.
- Manage with integrity, honesty, and knowledge in support of Andy’s culture, values, and mission.
- Monitor staffing levels and oversee recruiting, interviewing, hiring, onboarding, and training.
- Follow and reinforce Andy’s policies and procedures.
- Work hands-on across shifts, assisting guests and staff.
- Lead by example and uphold high operating standards in a fast-paced environment.
- Coach and provide feedback to help team members grow.
Benefits
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Parental leave
- Profit sharing
- Relocation bonus
- Signing bonus
- Training and development
- Vision insurance
- Wellness resources
- 401(k)
- 401(k) matching
- Performance-based bonus
- Company parties
- Competitive salary
- Dental insurance
- Employee discounts
- Free food and snacks
- Quarterly bonus opportunities
- Paid vacation that increases with length of employment
- Flexible scheduling
- Closed Thanksgiving, Christmas Eve, Christmas, and New Year’s Eve; closes early on Thanksgiving Eve
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
