Store Manager

DICK'S Sporting Goods•Novi, MI

About The Position

DICK’S Sporting Goods is seeking a passionate, people-first Store Manager to oversee store operations. The Store Manager is accountable for increasing company business results and delivering operational goals while coaching and developing the store team and ensuring a hassle-free shopping experience for customers. The role involves building an effective and diverse team, driving sales and profitability, maintaining store presentation and safety, developing community relationships, and ensuring compliance with safety, loss prevention, and cash-handling procedures. The Store Manager creates an inclusive environment where teammates and customers feel safe, welcome, and respected.

Requirements

3 years of Retail Store Manager experience or 5 years of related management or customer-focused experience.
Strong problem-solving ability and analytical skills.
Proficiency in MS Office.
Strong people-management skills and the ability to develop talent.
Flexible availability, including nights, weekends, and holidays.

Responsibilities

Oversee store operations and deliver operational goals and company business results.
Participate directly in interviewing and hiring, and build an effective team with diverse backgrounds, skillsets, perspectives, and experiences.
Drive sales and profitability through customer satisfaction and analysis of customer and business trends.
Control expenses and workforce budgeting.
Ensure floor sets are executed and visual standards are met, and keep the store clean, organized, and safe.
Prioritize community involvement and build relationships with local leaders.
Drive store-loss results by following safety, loss prevention, and cash-handling guidelines.
Build trust with the team, listen actively, and dedicate time to team members.
Coach and develop team members and incorporate learning into day-to-day leadership.
Create an inclusive store environment where teammates and customers feel safe, welcome, and respected.