Store Manager

Tractor Supply Company • Palacios, TX

8d

About The Position

The Manager Trainee learns the duties and develops the skills required for a Store Manager role. The position focuses on delivering a Legendary Customer Experience, building and developing the team, driving sales, managing inventory and profit, controlling expenses, and reducing and managing shrink. The trainee observes and learns store leadership, customer service, merchandising, operational, budgeting, auditing, and team-member-relations responsibilities, while supporting district needs and community involvement.

Requirements

• Must be at least 18 years of age.
• Must possess a valid driver’s license; a valid license is required when driving for company business.
• Retail experience and/or knowledge of farming, ranching, pets/equine, or welding is strongly preferred.
• Must be able to process information and merchandise using store systems and a POS register system.
• Must be able to read, write, and count accurately to complete documentation.
• Must be able to access all areas of the store, including the selling floor, side lot, stock area, and register area.
• Must be able to operate store equipment, including a dolly, hand truck, forklift, computer, and cash register.
• Must be able to move merchandise generally weighing 0–50 pounds throughout the store.
• Must be able to work varied hours, days, nights, and weekends as business dictates, including six days per week during peak spring and fall seasons.
• Must work a minimum of 52 hours per week.
• Must be able to stand and walk for extended periods, often up to four hours without a break.
• Must be able to travel to other store locations and company functions.

Nice To Haves

• Supervisory experience.
• High school diploma.
• Bachelor’s degree in an agricultural-science or business-related field.
• Any suitable combination of education and experience will be considered.

Responsibilities

• Learn to recruit, hire, develop, evaluate, discipline, and retain effective team members.
• Deliver Legendary Customer Service using the GURA approach: Greet the Customer; Uncover Customer’s Needs & Wants; Recommend Product Solutions; Ask to Add Value & Appreciate the Customer.
• Foster a welcoming, inclusive store environment and a sense of belonging for team members, customers, suppliers, and communities.
• Schedule, organize, and plan team members’ daily activities to support efficient store operations.
• Lead team members in providing a customer experience that differentiates the store from competitors.
• Communicate company processes, policies, and directives; evaluate their effectiveness and coordinate with district or regional management to address problems.
• Learn to create a desirable work environment through promotions, recognition, and empowerment.
• Resolve problems and conflicts involving team members and customers.
• Learn sales and profit management and accountability for achieving top- and bottom-line results.
• Promote a safe and productive work environment.
• Manage daily merchandise flow, in-stock levels, and inventory controls.
• Learn to organize periodic merchandise resets and maintain merchandise presentation to company standards.
• Evaluate the competitive environment and work with Operations and Merchandising teams to support quality and performance.
• Train on daily, weekly, and monthly paperwork processing, including invoices, schedules, product orders and returns, and purchase-order reports.
• Train in periodic sales forecasting, payroll analysis, and budget review.
• Train in documenting team member evaluations and corrective actions.
• Train in managing periodic price changes and communicating inventory needs to buyers and distribution centers.
• Work with buyers, supply chain management, district managers, and distribution centers to resolve inventory problems.
• Learn to coordinate and conduct special sales events and assist district and store managers with district issues and operational needs.
• Participate in community involvement.
• Reinforce Tractor Supply Company’s mission and values and help develop the store as an Employer of Choice.
• Learn to address team member issues and concerns, involving Human Resources when necessary.
• Learn to assess and develop team members for advancement.
• Train in budgeting and sales forecasting and learn to audit store processes.

Benefits

• Medical, dental, and vision coverage.
• Company-paid life and disability insurance.
• Paid parental leave.
• Tuition reimbursement.
• Adoption and surrogacy assistance.
• Benefits eligibility for part-time new hires is based on averaging at least 15 hours per week during the specified 90-day lookback period and meeting the stated continuous-service requirement.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED