Store Manager

Bridgestone • Scottsdale, AZ

6d

About The Position

The Store Manager is an exempt leadership role responsible for store operations, customer service, sales, and team management at Bridgestone Retail Operations. The manager supports business needs through a flexible schedule, typically working 40 or more hours per week across five days, including weekends. Additional hours may be required depending on staffing, customer demand, store performance, and other business needs.

The role includes driving sales and promotions, building customer satisfaction and loyalty, managing staffing and store goals, and maintaining current records and financial information. The Store Manager also attends paid training to stay current with developments in the automotive service industry. The stated pay range is $61,300 to $104,200.

Requirements

• High school diploma or equivalent.
• Demonstrated success in retail sales management.
• Problem-solving skills related to customer complaints.
• Aptitude to manage inventory, order scheduling, and merchandising displays.
• Ability to assist customers with personal sales and complaints to help ensure customer retention and loyalty.
• Exceptional communication skills with teammates and customers.
• Negotiation and conflict-resolution skills.
• Valid automobile driver's license at all times and ability to drive customer and company vehicles.

Nice To Haves

• Two-year college degree or equivalent.

Responsibilities

• Provide customer service and help resolve customer complaints to support customer retention and loyalty.
• Drive store sales and promotions.
• Build customer satisfaction and loyalty, creating results for teammates, customers, and the company.
• Understand alternative tire sourcing and competitors.
• Track and meet payroll, budgets, and store goals.
• Keep records and relevant financial information current.
• Manage, schedule, and assign staff according to their skill level.
• Attend paid training to stay up to date with new developments in the automotive service industry.
• Follow up with customers to obtain feedback and ensure they are satisfied with the service received.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision coverage starting day one for teammates.
• Paid vacation and holidays.
• On-the-job training and company-funded ASE certifications.
• Flexible work schedule.
• 401(k) match.
• On-demand pay (daily pay) program available.
• Professional development resources, training, and regular mentorship.
• Community involvement and corporate social responsibility activities.
• Supportive and engaging onboarding experience.
• Inclusive team and work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED