Store Manager

Sleep Number • Marysville, WA

8d

About The Position

Sleep Number is hiring a Store Manager to lead retail sales and store operations while delivering a world-class customer experience. The role uses Sleep Number’s relationship-based sales process to understand customers’ sleep needs and guide them to suitable products. Store Managers build customer and team relationships, communicate product and promotional information, and provide timely customer follow-up and employee coaching.

The Store Manager leads recruiting, management, training, sales, and operational functions, ensuring productivity, policy compliance, and team effectiveness. The role also uses company programs and tools to build local market awareness and store traffic, while holding themselves and the team accountable for sales goals. The position offers an hourly base rate, uncapped commission and bonus potential, training and development, and access to company benefits.

Requirements

• At least 3 years of proven sales management or team leadership experience, with a track record of meeting and exceeding goals; preferably in a high-end or specialty environment.
• Prior success recruiting, training, engaging, and retaining top talent.
• Ability to use technology required for store operations and sales presentations, such as POS systems and interactive demonstrations.
• Ability to lead by example in a fast-paced, growth-oriented work environment and commitment to continuous improvement.
• Motivation to work under a pay-for-performance compensation plan.
• Ability to work a flexible schedule, including typical retail evening and weekend hours.
• Must be authorized to work in the United States and demonstrate English language proficiency.
• Minimum high school diploma or equivalent.

Nice To Haves

• Technology engagement and early adoption.
• Second-language skills.
• Additional education and training.

Responsibilities

• Ensure a world-class customer experience by identifying customers’ sleep needs and guiding them through product selection.
• Build relationships with customers and team members.
• Communicate product features and benefits, promotional information, and store procedures.
• Provide timely customer follow-up and employee coaching.
• Lead store operations, recruiting, management, training, and sales functions.
• Ensure productivity, compliance with company policies, and team effectiveness.
• Use company programs and tools to generate local market awareness and drive store traffic.
• Hold self and team accountable for developing trusted, successful Sleep Experts and consistently exceeding sales goals.

Benefits

• Health, dental, and vision benefits.
• 401(k) benefits.
• Flexible paid time off.
• Volunteer opportunities.
• Comprehensive training and career development programs.
• Supportive, inclusive culture.
• Access to Sleep Number’s bed benefit.
• Medical and pharmacy benefits.
• Life and disability insurance.
• Additional resources supporting lifelong wellbeing.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED