Store Manager

Circle K • Irving, TX

6d • Onsite

About The Position

The Store Manager leads store operations and supervises at least two full-time employees. The role is responsible for staffing, training, scheduling, customer service, store presentation, safety, communication, reporting, inventory, and financial performance. The manager develops plans to meet store objectives, analyzes sales and expenses, manages budgets and merchandise margins, and safeguards store funds. The position requires dependable onsite attendance, open availability, and the ability to perform the listed physical duties. Work is approximately 50 hours per week and may include all shifts, weekends, and holidays. Approximately 95% of the work is indoors, with some outdoor duties such as cleaning parking lots and gas pumps and taking out garbage.

Requirements

• High school diploma or equivalent plus 1 to 2 years of retail work experience, or an equivalent combination of education, training, and work experience; listed as preferred.
• Ability to supervise and train employees in the use of equipment, tools, and materials referenced in CSR, Lead CSR, and Store Assistant job descriptions.
• Ability to supervise and manage functions listed in CSR, Lead CSR, and Store Assistant job descriptions.
• Ability to use a computer, or acquire the skills needed to use one for reports, inventory control, cash control, and employment-related forms.
• Valid driver’s license and dependable transportation.
• Open availability.
• Ability to communicate orally and in writing in English.
• Ability to perform the essential duties and physical functions of the role and work in the described conditions.
• Ability to operate a motor vehicle.
• Ability to sit for long periods of time.
• Ability to work a minimum of 50 hours per week.
• Ability to work all shifts, weekends, and holidays.
• Ability to lift and/or carry up to 30 pounds from ground to overhead occasionally and up to 50 pounds from ground to waist occasionally.
• Ability to grasp, reach, and manipulate objects with hands throughout the shift, with eye-hand coordination.
• Ability to push and pull with arms using up to 20 pounds of force; reach overhead; bend and twist at the waist; stoop, kneel, squat, push, and pull.
• Ability to stand and/or walk for an entire shift and work alone.
• Ability to operate a cash register and/or computer keyboard and, if needed, climb a ladder to store or retrieve materials or place and remove signs.
• Food Server certificate (e.g., ServSafe) and Food Safety Management certification may be required.

Responsibilities

• Directly supervise the activities of two or more full-time employees.
• Recruit, hire, train, counsel, mentor, motivate, and separate employees using non-discriminatory management practices.
• Assign and manage tasks to keep the store clean, stocked, organized, and maintained to company standards.
• Schedule employees according to company guidelines and business needs to support customer service and store image.
• Develop positive, professional relationships with suppliers and resolve customer complaints promptly and professionally.
• Maintain regular and predictable onsite attendance and promote a safe, positive image in the neighboring community.
• Prepare timely performance appraisals and provide performance-based feedback, including scheduled check-ins and ongoing anniversary reviews.
• Train employees on customer service, store image, marketing execution, safety, cash awareness, and company expectations; ensure required training is completed on time.
• Ensure employees receive timely communications and hold periodic communication meetings with store employees and the District Manager.
• Evaluate store needs and develop action plans to achieve objectives.
• Organize and maintain store files and manuals, and ensure reports are completed accurately and on time.
• Ensure merchandise is stocked, attractively displayed, and correctly priced, and that required employment posters and signs are accessible.
• Analyze daily sales and expenses and take appropriate action to maximize sales and net profits.
• Budget and forecast P&L lines, understand and manage merchandise margins, safeguard and account for money received and disbursed, and perform other financial analysis as needed.
• Notify the District Manager of sales, cash, inventory, or operating discrepancies.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED