Store Manager

Staples Business•Hanover, MD

About The Position

As a General Manager, you will help customers in a collaborative and inclusive way while leading a fun, team-oriented retail culture. You will lead the store’s community relationships, merchandise sales, technical services portfolio, print and marketing services, and business-to-business network. The role includes overall leadership of store operations and may include additional responsibilities as needed or assigned. You will lead community engagement, customer service, sales, and team development. You will foster a Staples-values-driven culture, create a consultative and customer-centric environment for small-business customers, and develop your team through teaching, coaching, and inspiration. You will drive profitable sales and margins, improve year-over-year performance, and ensure operational excellence. The position offers bonus plans, paid time off, career development, weekly pay, medical benefits, a 401(k) with company match, an associate store discount, and other discounts. Compensation is based on qualifications and experience.

Requirements

At least 1 year of progressively responsible store management experience in a retail environment as a General Manager or Store Manager.
Store operations experience, including analysis, planning, financial acumen, and driving results.
Experience creating a customer-centric environment and working in consultative selling that provides customers with a total solution.
Experience developing a team in operational excellence to drive profitable year-over-year sales and margins.
Ability to lift or move materials weighing 10–50 pounds, climb ladders, and stand and walk continuously.
Staples does not sponsor applicants for work visas for this position.

Nice To Haves

Bachelor’s degree in Business or a related field.
Ability to engage with the community and network with and support small-business customers.

Responsibilities

Ensure the store culture reflects Staples values and its commitment to the community.
Develop a consultative, customer-centric environment for small-business customers.
Teach, coach, and inspire the team to learn, grow, and deliver.
Lead merchandise sales, print and marketing services, and retail operations.
Drive profitable sales and margins while reducing variability and improving year-over-year performance.
Hold yourself and the team accountable for flawless operational execution.
Coach managers and supervisors to create a culture of consultative selling and total solutions.
Provide overall leadership for running the store and take on additional responsibilities as needed or assigned.