Store Manager In Mansfield Ma

Dollar General•Mansfield, MA
•Onsite

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees store operations, employee development, inventory and merchandise presentation, customer service, cash and security controls, and compliance with company policies and procedures. The manager also ensures the store is properly staffed, opens and closes reliably, maintains a safe and organized environment, and completes required paperwork on time.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform basic mathematical calculations, including percentages.
  • Knowledge of cash handling, cashier accountability, and deposit control.
  • Ability to perform IBM cash register functions to generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills and interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
  • Good organizational skills and attention to detail.
  • Ability to solve problems and handle varied situations where limited standardization exists.
  • High school diploma or equivalent strongly preferred.
  • One year of management experience in a retail environment preferred.
  • Frequent walking, standing, bending, stooping, and kneeling; frequent handling of merchandise and equipment; frequent lifting of up to 40 pounds and occasional lifting of up to 55 pounds; occasional ladder climbing.
  • Regularly drive or provide own transportation for bank deposits and occasional work-related travel.

Nice To Haves

  • Bilingual Spanish speakers may be preferred at certain store locations.
  • High school diploma or equivalent is strongly preferred.
  • One year of retail management experience is preferred.

Responsibilities

  • Recruit, select, retain, train, and develop qualified employees in accordance with labor laws and company policies.
  • Conduct performance evaluations, address performance or conduct gaps through appropriate solutions or counseling, and make recommendations about pay and advancement.
  • Communicate performance, conduct, and safety expectations; coordinate meetings and events related to safety, security, and policies.
  • Ensure adequate staffing and effective daily opening and closing; personally open the store at least twice per week and close it at least twice per week.
  • Review operating statements to identify business trends, sales and profitability concerns, expense-control opportunities, potential shrink, and errors.
  • Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly, and follow up on replenishment and cycle counts.
  • Oversee merchandise staging, stocking, storage, presentation, pricing, and signage according to company practices.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect store financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide leadership in delivering superior customer service.
  • Maintain a clean, organized, safe, and secure store environment and ensure the store has tools needed to perform required tasks.
  • Ensure employees follow company policies and procedures and complete paperwork and documentation according to guidelines and deadlines.
  • Regularly drive or provide own transportation to make bank deposits, and occasionally attend management meetings or visit other Dollar General stores.
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