Store Manager In Greenfield Ma

Dollar General • Greenfield, MA

1d • Onsite

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing all store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees employee hiring, training, performance, and compliance, while ensuring the store is adequately staffed and opened and closed effectively. The manager must personally open the store at least twice per week and personally close it at least twice per week.

The position also oversees sales and operating results, inventory, merchandise presentation, cash handling, security, customer service, and store cleanliness and safety. The Store Manager follows company procedures, completes required paperwork on time, and ensures employees have the tools and guidance needed to perform their work.

Requirements

• Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to perform mathematical calculations including percentages.
• Knowledge of cash handling, cashier accountability, and deposit-control procedures.
• Ability to perform IBM cash register functions to generate reports.
• Knowledge of inventory management and merchandising practices.
• Effective oral and written communication skills and interpersonal skills.
• Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
• Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
• Good organization skills and attention to detail.
• Ability to solve problems and handle situations with limited standardization.
• High school diploma or equivalent strongly preferred.
• Regular access to personal transportation for bank deposits and occasional work-related travel.

Nice To Haves

• One year of management experience in a retail environment is preferred.
• Certain store locations may give preference to bilingual Spanish speakers.

Responsibilities

• Recruit, select, train, and retain qualified employees in accordance with labor laws and company policies; ensure the store is properly staffed.
• Conduct performance evaluations, address performance gaps through solutions or counseling up to and including termination, and recommend employee pay rates and advancement.
• Communicate performance, conduct, and safety expectations; coordinate meetings and events concerning safety, security, and policies.
• Ensure the store is opened and closed effectively each day; personally open at least twice per week and close at least twice per week.
• Review operating statements to identify business trends, sales and profitability results, expense-control opportunities, potential shrink, and errors.
• Manage ordering and inventory to meet or exceed in-stock targets; review ordering plans, seasonal direction, inventory issues, and replenishment or cycle counts weekly.
• Oversee staging, stocking, storage, and merchandise presentation according to company processes and standards, including proper use of fixtures, pricing, and signage.
• Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
• Provide leadership for superior customer service.
• Maintain a clean, organized, safe, and secure store environment for employees and customers.
• Ensure the store has the tools needed to perform required tasks.
• Follow company policies and procedures and ensure employee compliance.
• Complete paperwork and documentation according to guidelines and deadlines.
• Drive or provide personal transportation for bank deposits and, occasionally, management meetings or visits to other Dollar General stores.

Benefits

• Health insurance coverage options
• Supplemental benefit programs
• 401(k) Savings Plan
• Paid sick leave where required by law
• Vacation
• Paid maternity and parental leave
• Short-term incentive opportunities may be available based on individual and/or company performance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED