Store Manager

MFA Oil Company•Marshall, MO

About The Position

Break Time Store Managers oversee the performance of an assigned Break Time convenience store. They lead store operations and employees, with a focus on customer service, sales, financial performance, and maintaining a positive, safe, compliant workplace. Store Managers recruit, hire, train, coach, develop, and evaluate employees; manage day-to-day store operations and finances; and ensure merchandising, food programs, and company policies are executed effectively. As circumstances require, Store Managers may temporarily fill in at other Break Time locations in a Store Manager or Assistant Manager capacity. Employees are expected to follow company and position-specific policies and procedures and may be assigned other duties.

Requirements

  • Prior management or leadership experience.
  • High school diploma or GED equivalent.
  • At least 18 years of age.
  • Availability to work and/or support all shifts, including weekends and holidays.
  • Valid driver’s license, vehicle insurance, and adequate transportation to and from the bank; the vehicle must be locked and secured while transporting deposits.
  • Ability to thrive in a fast-paced environment and work independently as well as lead a team.
  • Ability to perform mathematical calculations for transactions, shift reports, and vendor product counts.
  • Ability to learn new concepts, use technical materials, and operate a computer and other office productivity machinery.
  • Ability and willingness to occasionally climb and descend ladders to handle inventory or products.
  • Ability to perform duties accurately and with minimal supervision.
  • Physical ability to move and position products in a cooler at temperatures as low as 30 degrees for up to one hour and in a freezer at temperatures as low as 0 degrees.
  • Physical ability to move and position oneself to retrieve products and supplies from shelves, under counters, or inventory stacks weighing up to 50 pounds.
  • Ability to visually observe and inspect items and the work environment for job responsibilities and safety concerns.
  • Ability to stand for up to nine hours per shift.
  • Ability to speak, read, write, and understand English to communicate accurately and effectively with customers, coworkers, and supervisors.
  • Must meet company requirements, including successful pre-employment background check and drug test.
  • Legal authorization to work in the United States.

Nice To Haves

  • Bachelor’s degree.
  • Experience in retail sales.

Responsibilities

  • Provide excellent, fast, and friendly customer service; greet and thank customers, support peak hours, handle complaints courteously, and conduct accurate transactions.
  • Oversee store operations, including daily reporting, banking, inventory, bookkeeping, fuel management, facility and equipment maintenance, cleanliness, opening and closing, and scheduled operating hours.
  • Execute food programs, promote food service, and follow food safety requirements.
  • Execute marketing and merchandising programs; identify sales opportunities with management; maintain pricing and promotions; suggestively sell; check in vendors; and keep merchandise stocked, clean, fronted, and faced.
  • Supervise store employees by scheduling and organizing work, giving clear direction, training and developing staff, monitoring productivity, enforcing company policies and safety requirements, conducting performance evaluations, and resolving conflicts.
  • Review and approve employee time entries and ensure employees follow posted schedules and clocking procedures.
  • Manage store finances and profitability, control shortages and expenses, participate in inventory audits, investigate results, plan improvements, meet or exceed sales and expense goals, and perform loss-control functions.
  • Recruit, train, coach, and develop a team; model professionalism; foster teamwork and a positive work culture; and lead compliance with applicable local, state, and federal regulations.
  • Use store technology and follow scheduling templates; perform calculations for change, shift reports, and product counts.
  • Temporarily work at other Break Time locations in a Store Manager or Assistant Manager capacity when circumstances require.

Benefits

  • Competitive wages.
  • Paid time off.
  • Opportunity for performance incentives.
  • Employee assistance program.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Company-paid life insurance.
  • Short- and long-term disability coverage.
  • 401(k) plan with company match and pre-tax and Roth options.
  • Educational expense assistance for employees pursuing education aligned with their employment.
  • Internal advancement and professional development opportunities, including on-the-job training.
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