Store Manager - Retail LIquor Store Manager (83779)

Specs Family Partners•Laredo, TX

About The Position

The Store Manager is responsible for the day-to-day operation of an assigned retail liquor store and for managing the store and its associates to achieve store objectives, maximize sales, maintain team-member productivity, support payroll controls, and drive profitability. The role directly supervises hourly team members and, in addition to supervisory duties, assists throughout the store and is proficient in its operational functions. The manager models company values and guest-service standards; oversees store opening and closing, alarm procedures, deposits, safe balances, cashiering, scheduling, staffing, training, inventory preparation, receiving paperwork, and store cleanliness and safety. The position handles guest concerns, supports sales transactions, monitors policy compliance, and works with the District Manager and support departments on staffing, discipline, hiring, documentation, and operational issues. This is an exempt position scheduled for at least five days per week, with additional days possible based on store needs. The manager must be available for after-hours alarm calls and attend work according to the schedule. The work involves regularly standing, walking, and bending, as well as lifting and moving merchandise and may include exposure to outside weather conditions. A valid TABC Beverage Sellers Permit must be maintained; a Food Handlers or Food Managers Permit may also be required in some cases.

Requirements

Must be over 21 years of age to work at Spec's.
Previous supervisory experience or completion of the MIT program is required.
Must maintain a valid TABC Beverage Sellers Permit; a valid Food Handlers or Food Managers Permit may be required in some cases.
Ability to read, analyze, and interpret general business information, emails, business journals, and governmental regulations.
Ability to write effectively for business purposes and present information and respond to questions from guests, team members, and support staff.
Ability to perform basic arithmetic with whole numbers, fractions, and decimals and calculate figures such as discounts and percentages.
Responsible, reliable, service-oriented, patient, friendly, outgoing, and self-motivated, with a strong work ethic.
Ability to complete assignments promptly and seek further work independently.
Ability to solve practical workplace problems, interpret written, oral, or electronic instructions, define problems, collect data, establish facts, and draw valid conclusions.
Ability to regularly stand, walk, and bend; use arms, hands, and fingers to handle, reach, and lift; climb and balance; and talk and hear.
Ability to lift or move up to 50 pounds regularly and up to 100 pounds or more occasionally using proper techniques and tools, and to push or pull 50–100 pounds or more occasionally.
Required vision abilities include close vision, distance vision, depth perception, and adjusting focus.
Must be available for at least five scheduled workdays per week, additional days as business needs require, and after-hours alarm calls.

Nice To Haves

Retail sales management experience.
An associate degree or higher.
Bilingual skills.

Responsibilities

Demonstrate the company mission and core values and maintain the required uniform standard.
Carry store keys and alarm codes, open and close the store, operate the alarm system, and respond to after-hours alarm calls according to procedure.
Maintain confidentiality of assigned codes and safeguard keys.
Manage bank deposits and balance the safe.
Respond to business emails and phone calls as required.
Motivate team members and model guest-service behaviors.
Perform and oversee store operations, including receiving, cashiering, stocking, sales, and required paperwork.
Perform store duties as needed to meet staffing requirements.
Properly use and maintain computers, registers, and scanner equipment.
Train team members in operational duties and TABC compliance.
Promote a cooperative working environment and communicate performance expectations, productivity, and accountability.
Develop staff and assist sales staff and cashiers with transactions, particularly complicated or unusual sales.
Resolve guest complaints and concerns, involving the District Manager when needed, and assist guests with product suggestions.
Supervise cashiers and check till reconciliations and daily transaction records for accuracy.
Remain available at the front end to perform keyholder functions, including cash drops.
Create schedules and assign tasks to team members.
Work with Loss Prevention to train and model safety and security expectations.
Document and report workplace injuries and report theft promptly.
Walk the store daily to review pricing and price tags, cleanliness, and trip hazards; maintain and assign cleaning schedules.
Monitor team members’ compliance with company policy and participate in discipline with guidance from the District Manager and Human Resources as needed.
Participate in interviewing and hiring decisions, assist with hiring through the HCM system, and support the District Manager with dismissals as needed.
Assign and assist with inventory preparation, prepare for inventory, and assist with the inventory process.
Verify receiving paperwork before submission to Accounts Payable and research and resolve paperwork or documentation discrepancies, including inventory and payroll issues.
Communicate with store support departments, including buyers, reconciliation, HR, Loss Prevention, and IT.
Support the District Manager and Assistant Manager in ensuring compliance with hours requirements for full- and part-time team members.
Carry out District Manager directives and other assigned projects, and complete work carefully, cooperatively, and with attention to detail.
Prioritize tasks, manage time and stress in a fast-paced environment, and maintain attendance and punctuality according to the schedule.
Follow company and OSHA safety regulations.