STORE MANAGER - 20 and older only - HENDERSON KY

Dollar General•Henderson, KY

About The Position

The Store Manager is responsible for managing all employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees employee recruitment, hiring, training, performance, and compliance with labor laws and company policies; store opening and closing; sales and operating performance; inventory and merchandising; cash and facility controls; customer service; safety; and required paperwork. The manager is expected to personally open the store at least twice a week and personally close it at least twice a week. The position involves frequent walking, standing, bending, stooping, kneeling, merchandise handling, and lifting. It also includes occasional ladder climbing and regular driving or providing personal transportation for bank deposits, management meetings, and visits to other Dollar General stores. The work takes place in a fast-paced environment with moderate noise and occasional exposure to outside weather conditions.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform basic mathematical calculations, including percentages.
Knowledge of cash-handling procedures, cashier accountability, and deposit control.
Ability to perform IBM cash register functions and generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
Good organizational skills and attention to detail.
Ability to solve problems and handle situations with limited standardization.
High school diploma or equivalent strongly preferred.
One year of management experience in a retail environment preferred.
Ability to regularly drive or provide personal transportation for bank deposits and occasional work-related travel.
Ability to frequently lift up to 40 pounds and occasionally lift up to 55 pounds.

Nice To Haves

High school diploma or equivalent.
One year of management experience in a retail environment.
Bilingual Spanish skills may be preferred at certain store locations.

Responsibilities

Recruit, select, hire, train, and retain qualified employees in compliance with federal and state labor laws and company policies.
Conduct performance evaluations, identify employee performance gaps, provide counseling or solutions, and recommend pay rates and advancement.
Communicate performance, conduct, and safety expectations; coordinate meetings and events concerning safety, security, and policies.
Ensure the store is appropriately staffed and opened and closed effectively; personally open the store at least twice per week and close it at least twice per week.
Review operating statements and identify business trends, including sales, profitability, inventory turn, expense-control opportunities, shrink, and errors.
Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory management weekly; follow up on Basic Stock Replenishment and cycle counts.
Oversee merchandise staging, stocking, storage, and presentation according to company processes and established practices, including proper fixture use, pricing, and signage.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect the store's financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Provide leadership in delivering superior customer service.
Maintain a clean, organized store and a safe, secure environment for employees and shoppers.
Ensure the store has the tools needed to perform required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.
Make bank deposits and, occasionally, travel to management meetings and other Dollar General stores.