STORE MANAGER - 20 and older only - OWENSBORO KY

Dollar General•Owensboro, KY

1d•Onsite

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees store operations, employee development, customer service, inventory, cash controls, safety, and compliance with company policies and procedures. The manager ensures the store is staffed, opened, and closed effectively; personally opens the store at least twice per week and closes it at least twice per week. The position also involves reviewing operating statements and business trends, managing merchandise flow and inventory, maintaining accurate records, and ensuring the store is clean, organized, safe, and equipped with the necessary tools. The role requires frequent walking, standing, bending, stooping, kneeling, and handling merchandise and equipment. It includes regular driving using personal transportation for bank deposits and occasional trips to meetings or other Dollar General stores. The environment is fast-paced with moderate noise, and there may be occasional exposure to outside weather conditions.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform basic mathematical calculations, including percentages.
Knowledge of cash handling, cashier accountability, and deposit control.
Ability to perform IBM cash register functions and generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
Good organizational skills and attention to detail.
Ability to solve problems and manage situations where limited standardization exists.
High school diploma or equivalent strongly preferred.
Ability to regularly drive or provide personal transportation for bank deposits and occasional work-related travel.
Frequent ability to walk and stand; bend, stoop, and kneel; handle merchandise and equipment; and properly lift up to 40 pounds. Occasional lifting of up to 55 pounds and climbing a ladder are required.

Nice To Haves

One year of management experience in a retail environment is preferred.
Bilingual Spanish speakers may be preferred at certain store locations.

Responsibilities

Recruit, select, retain, train, and evaluate employees in accordance with labor laws and company policies; address performance gaps through appropriate solutions or counseling, up to and including termination.
Recommend employee pay rates and advancement.
Communicate performance, conduct, and safety expectations; coordinate meetings and events related to safety, security, and policies.
Ensure appropriate store staffing and effective opening and closing each day; personally open at least twice per week and close at least twice per week.
Review operating statements to identify business trends, expense-control opportunities, potential shrink, and errors.
Manage ordering, replenishment, cycle counts, seasonal direction, and inventory issues to meet or exceed in-stock targets.
Coordinate merchandise staging, stocking, storage, and presentation according to company processes and established practices.
Maintain accurate inventory through control of damages, markdowns, scanning, paperwork, and facility controls.
Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Lead the delivery of superior customer service.
Maintain a clean, organized, safe, and secure working and shopping environment.
Ensure the store has the tools needed to perform required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.
Make bank deposits using personal transportation and occasionally travel to management meetings or other Dollar General stores.