STORE MANAGER - 20 and older only - EWING KY

Dollar General•Ewing, KY

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees employee recruitment, selection, retention, training, performance evaluation, staffing, and compliance with labor laws and company policies. The Store Manager supports store operations and financial integrity by monitoring business performance, managing inventory and merchandise presentation, maintaining cash and key controls, and ensuring the store is appropriately opened and closed. The manager also leads customer service, maintains a clean and safe store, ensures employees have necessary tools, and completes required paperwork and documentation. The position involves frequent walking, standing, bending, stooping, kneeling, and merchandise handling. It requires frequent lifting of up to 40 pounds and occasional lifting of up to 55 pounds, occasional ladder use, and regular driving or providing personal transportation for bank deposits and occasional meetings or visits to other stores. The work environment is fast-paced with moderate noise, and occasional exposure to outdoor weather.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform basic mathematical calculations, including percentages.
Knowledge of cash handling, cashier accountability, and deposit control.
Ability to perform IBM cash register functions to generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
Organization skills and attention to detail.
Ability to solve problems and handle situations where limited standardization exists.
Aligns motives, values, and beliefs with Dollar General values.
Supports ownership by developing the potential of others.
Acts as a liaison between the corporate office and store employees.
Fosters cooperation and collaboration and interacts with staff tactfully and directly while maintaining open communication.
Demonstrates responsiveness and sensitivity to customer needs.
Applies basic retail principles, including ordering cycles, peak inventories, and merchandise flow.
Provides ongoing staff development and recruits, hires, and trains qualified applicants.
Ensures store compliance with federal labor laws and company policies and procedures.
Frequent walking and standing, bending, stooping, kneeling, and handling merchandise and equipment.
Frequent lifting of up to 40 pounds and occasional lifting of up to 55 pounds.
Occasional climbing using a ladder.
Regular driving or providing personal transportation for bank deposits and occasional management meetings or store visits.

Nice To Haves

High school diploma or equivalent strongly preferred.
One year of management experience in a retail environment preferred.
Some store locations may give preference to bilingual Spanish speakers.

Responsibilities

Recruit, select, and retain qualified employees in accordance with labor laws and company policies, and ensure appropriate store staffing.
Train employees, conduct performance evaluations, identify performance gaps, provide solutions or counseling, and recommend termination when appropriate.
Make recommendations regarding employee pay rates and advancement.
Communicate performance, conduct, and safety expectations and coordinate meetings and events related to safety, security, and policies.
Ensure the store is properly opened and closed each day; personally open it at least twice per week and close it at least twice per week.
Evaluate operating statements to identify business trends, sales and profitability issues, expense-control opportunities, potential shrink, and errors.
Manage ordering and inventory to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly, and follow up on Basic Stock Replenishment and cycle counts.
Facilitate merchandise staging, stocking, and storage in accordance with company processes.
Ensure merchandise presentation follows established practices, including proper use of fixtures, pricing, and signage.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect store financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Provide leadership in delivering superior customer service.
Maintain a clean, organized store and a safe, secure environment for employees and customers.
Ensure the store has the tools needed to perform required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.
Regularly drive or provide personal transportation to make bank deposits and occasionally attend management meetings or visit other Dollar General stores.