STORE MANAGER - 20 and older only - RUSSELLVILLE KY

Dollar General•Russellville, KY

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees employee recruitment, selection, training, performance, and compliance with labor laws and company policies. It also manages store operations, inventory, merchandising, cash controls, customer service, safety, and required documentation. The manager helps ensure the store is properly staffed, opens and closes effectively, and meets in-stock and merchandise presentation targets. The role requires regular hands-on participation in store opening and closing, inventory and operating reviews, and maintaining a clean, organized, safe shopping and working environment. The position also requires regular driving to make bank deposits and occasional travel to management meetings or other Dollar General stores.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform basic mathematical calculations, including percentages.
  • Knowledge of cash handling, cashier accountability, and deposit control.
  • Ability to perform IBM cash register functions and generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills and interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
  • Good organization skills and attention to detail.
  • Ability to solve problems and handle situations where limited standardization exists.
  • High school diploma or equivalent strongly preferred.
  • Regularly drive or provide own transportation to make bank deposits and occasionally attend meetings or visit other stores.
  • Frequent walking, standing, bending, stooping, kneeling, and handling merchandise and equipment.
  • Frequently lift up to 40 pounds and occasionally lift up to 55 pounds; occasionally climb using a ladder.

Nice To Haves

  • One year of management experience in a retail environment is preferred.
  • Certain store locations may give preference to bilingual Spanish speakers.

Responsibilities

  • Recruit, select, retain, train, and develop qualified employees in compliance with labor laws and company policies.
  • Conduct performance evaluations, address performance gaps through appropriate solutions or counseling, and make recommendations regarding pay and advancement, up to and including termination when appropriate.
  • Communicate performance, conduct, and safety expectations; coordinate meetings and events related to safety, security, and company policies.
  • Ensure the store is adequately staffed and opened and closed each day; personally open the store at least twice per week and close it at least twice per week.
  • Review operating statements to identify business trends, sales and profitability, expense-control opportunities, potential shrink, and errors.
  • Manage ordering and inventory, review ordering plans and seasonal direction weekly, and follow up on Basic Stock Replenishment and cycle counts.
  • Oversee merchandise staging, stocking, storage, presentation, pricing, signage, and appropriate use of fixtures.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide leadership in delivering superior customer service.
  • Maintain a clean, organized, safe, and secure work and shopping environment, and ensure the store has the tools needed to perform required tasks.
  • Follow company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
  • Make bank deposits and occasionally drive to management meetings or other Dollar General stores.
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