STORE MANAGER - 20 and older only - MADISONVILLE KY

Dollar General•Madisonville, KY
•Onsite

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees employee hiring, training, performance, and compliance; store operations and inventory; financial controls; customer service; safety; and required documentation. The manager also personally opens the store at least twice per week and closes it at least twice per week. The position involves frequent walking, standing, bending, stooping, kneeling, and handling merchandise and equipment. It requires frequent lifting of up to 40 pounds and occasional lifting of up to 55 pounds, occasional ladder climbing, and regular use of personal transportation for bank deposits and occasional travel to meetings or other Dollar General stores. The work is in a fast-paced environment with moderate noise, and occasional exposure to outdoor weather conditions.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
  • Ability to perform basic mathematical calculations, including percentages.
  • Knowledge of cash handling, cashier accountability, and deposit control.
  • Ability to perform IBM cash register functions and generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
  • Good organizational skills and attention to detail.
  • Ability to solve problems and handle situations with limited standardization.
  • High school diploma or equivalent strongly preferred.
  • Regular access to personal transportation for bank deposits and occasional work-related travel.
  • Ability to frequently walk, stand, bend, stoop, kneel, and handle merchandise and equipment; frequently lift up to 40 pounds and occasionally lift up to 55 pounds; and occasionally climb a ladder.

Nice To Haves

  • One year of management experience in a retail environment is preferred.
  • Bilingual Spanish speakers may be preferred at certain store locations.

Responsibilities

  • Recruit, select, retain, train, and develop qualified employees in accordance with labor laws and company policies.
  • Conduct performance evaluations, address performance gaps through solutions or counseling, and recommend pay rates and advancement.
  • Communicate performance, conduct, and safety expectations; coordinate meetings and events related to safety, security, and policies.
  • Ensure appropriate staffing and effective daily store opening and closing; personally open and close the store at least twice per week for each task.
  • Review operating statements and identify business trends, expense-control opportunities, potential shrink, and errors.
  • Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly; follow up on Basic Stock Replenishment and cycle counts.
  • Oversee merchandise staging, stocking, storage, presentation, pricing, and signage according to company practices.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect store financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide customer-service leadership and maintain a clean, organized, safe, and secure store.
  • Ensure the store has the tools needed to perform required tasks.
  • Follow company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
  • Regularly drive or provide personal transportation for bank deposits and occasionally attend management meetings or visit other Dollar General stores.
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