Store Manager

Tractor Supply Company•Union, SC

13d

About The Position

The Manager Trainee learns the duties and develops the skills required for a Store Manager role. The position focuses on providing a Legendary Customer Experience, building and developing the team, driving sales, managing inventory and profit, controlling expenses, and reducing and managing shrink. The trainee observes and learns store operations, team leadership, customer service, merchandising, budgeting, auditing, and inventory management. The role also involves fostering an inclusive and welcoming environment for team members, customers, suppliers, and the community; supporting team member development and relations; coordinating store activities and special projects; and maintaining a safe, productive workplace. The position requires working varied hours, days, nights, and weekends as business needs dictate, a minimum of 52 hours per week, and six days per week during peak spring and fall seasons. Travel to other store locations and company functions may be required.

Requirements

Must be at least 18 years of age.
Must possess a valid driver’s license.
Must be able to process information and merchandise through a system and POS register.
Must be able to read, write, and count accurately to complete documentation.
Must be able to access all areas of the store, including the selling floor, side lot, stock area, and register area.
Must be able to operate store equipment, including a dolly, hand truck, forklift, computer, and cash register.
Must be able to move and transfer merchandise generally weighing 0–50 pounds throughout the store.
Must be able to work varied hours, days, nights, and weekends as business dictates, including six days per week during peak spring and fall seasons.
Must work a minimum of 52 hours per week.
Must be able to stand and walk for long periods, often up to four hours straight without a break.
Must be able to travel to other store locations and company functions.

Nice To Haves

Retail experience and/or knowledge of farming, ranching, pets or equine, or welding is strongly preferred.
Supervisory experience is preferred.
A high school diploma is listed; a bachelor’s degree in an agricultural-science or business-related field is preferred.
Any suitable combination of education and experience will be considered.

Responsibilities

Learn to recruit, hire, develop, evaluate, discipline, and retain efficient team members.
Deliver Legendary Customer Service by greeting customers, uncovering their needs and wants, recommending product solutions, and asking to add value and thanking the customer.
Create and foster a welcoming environment and sense of belonging for team members, customers, suppliers, and communities.
Schedule, organize, and plan team members’ daily activities to support efficient store operations.
Lead team members in delivering a differentiated customer shopping experience.
Communicate company processes, policies, and directives; evaluate their effectiveness and coordinate with district or regional management to address problems.
Learn to create a desirable work environment through promotions, recognition, and empowerment.
Resolve problems and conflicts involving team members and customers.
Learn sales and profit management and work toward achieving top- and bottom-line results.
Promote a safe and productive work environment.
Manage daily merchandise flow to maintain adequate in-stock levels and inventory controls.
Learn to organize merchandise resets and maintain merchandise presentation according to company standards.
Evaluate the competitive environment and work with Operations and Merchandising teams on quality and performance.
Train on daily, weekly, and monthly paperwork processing, including invoices, schedules, product orders and returns, and purchase order reports.
Train in sales forecasting, payroll analysis, and budget review.
Train on documenting team member evaluations and corrective action.
Train in managing periodic price changes and communicating inventory needs to buyers and distribution centers.
Learn to work with buyers, supply chain management, district managers, and distribution centers to resolve inventory problems.
Learn to coordinate and conduct special sales events and assist district managers and other store managers with district issues and operational needs.
Participate in community involvement.
Reinforce Tractor Supply Company’s mission and values and develop the store as an Employer of Choice.
Learn to address team member issues and concerns, involving the HR team when necessary, and assess and develop team members for advancement.
Train in budgeting, sales forecasting, and auditing store processes.