Operations Mgr

Grainger Businesses•Little Rock, AR

6d•$57,300 - $95,600•Hybrid

About The Position

The Store Manager manages all service-related and operational goals for a specific branch. The role ensures execution of the Branch Network’s strategic vision and goals through leadership in talent excellence, service, and cost to serve. The position reports to the Manager, Branch Network or Senior District Manager.

Requirements

At least 3 years of leadership experience.
Ability to lead non-exempt individual contributors.
Ability to lead initiatives, manage projects, and drive change.
Project management, planning, and facilitation skills.
Effective time management.
Ability to influence stakeholders and align cross-functional teams.
Strong acumen in Microsoft products, Power BI, SAP, and other systems.
Ability to drive results.
Verbal and written communication skills.

Nice To Haves

Bachelor’s degree or equivalent experience preferred.

Responsibilities

Direct the strategic, operational, and financial performance of a single branch by communicating company goals, leading through change, and maintaining service standards.
Make data-driven decisions that support business objectives and customer needs while balancing service quality, cost efficiency, ethics, and integrity.
Build strong internal and external partnerships to position the branch network and its technical expertise as key differentiators.
Manage operating expenses to meet financial targets and eliminate non-value-added activities.
Collaborate with business partners to identify and pursue branch growth opportunities and achieve staffing model targets.
Drive continuous improvement by encouraging team participation in CI initiatives and ensuring compliance with branch quality standards and service excellence.
Maintain safe, secure, and well-maintained branch facilities and enforce compliance with laws, company policies, and contract requirements.
Foster an engaging and inclusive work environment through open communication, professional development, and succession planning.
Execute talent management strategies, including bench recruiting, onboarding, coaching, performance reviews, and recognition, while managing staffing targets and team engagement.

Benefits

Medical, dental, vision, and life insurance coverage starting on day one.
Six free sessions each year with a licensed therapist.
18 paid time off days annually for full-time employees, prorated based on employment start date.
Six company holidays per year.
A 6% company contribution to a 401(k) Retirement Savings Plan each pay period, with no employee contribution required.
Employee discounts.
Tuition reimbursement.
Student loan refinancing.
Free access to financial counseling, education, and tools.
Maternity support programs and nursing benefits.
Up to 14 weeks of paid leave for birth parents and up to 4 weeks of paid leave for non-birth parents.