Store Manager

Walgreens•Coronado, CA

9d•$56,500 - $125,000

About The Position

The Store Manager manages the operation of a Walgreens store and pharmacy, improving sales, profitability, and the store’s image through merchandising, asset protection, team selection and development, and delivery of a distinctive customer and patient experience. The role oversees store operations, financial controls, inventory, merchandising, staffing, facilities, regulatory compliance, and business performance. The Store Manager also leads team-member performance and development, supports pharmacy and clinic operations, and serves as a liaison among the store, district, corporate, and community.

Requirements

Bachelor’s degree and 3 years of retail management experience, or a high school diploma/GED and 5 years of retail management experience.
Obtain pharmacy technician registration or licensure as required by state law, qualify as a pharmacy assistant in Washington state, or become a licensed RPh as soon as possible under state requirements and no later than 12 months after the Store Manager position start date.
Willingness to work a flexible schedule, including extended days, evenings, and weekends.

Nice To Haves

Bachelor’s degree.
PTCB or ExCPT certification.
Three years of retail management experience, including supervising others, managing work, and assigning work.
Licensed pharmacy technician as required by state, pharmacy assistant in Washington state, or licensed RPh.

Responsibilities

Monitor and improve customer service in retail and pharmacy; greet customers and clinic patients, model service best practices, and resolve complaints and special needs.
Supervise store and pharmacy operations, including opening and closing, shift changes, task delegation, scheduling, and bookkeeping.
Oversee store funds and cash controls, including register counts, bank withdrawals, armored-car pickups, deposits, and change orders.
Plan and implement merchandising sets, resets, revisions, displays, promotions, and pricing.
Analyze inventory trends and oversee ordering, stocking, liquidation, receiving, pricing, returns, and transfers to avoid shortages and overstock.
Implement District Manager operational feedback and organize the store through hiring, placement, scheduling, and work delegation.
Maintain clean and presentable store and grounds; manage repairs and maintenance and respond to emergencies.
Ensure compliance with applicable laws and regulations, including those governing alcohol, tobacco, fresh food, and pharmacy products, and comply with company policies.
Ensure staff understand computer and technology systems and software, and contact IT support to address system problems.
Assign daily operational responsibilities and set expectations for store team members and assistant managers.
Analyze financial, performance, KPI, asset-protection, pharmacy, and clinic data; develop action plans to increase sales, control costs, reduce loss, and improve performance.
Work with the pharmacy manager to improve pharmacy performance and provide support during busy periods, including serving as a pharmacy technician when necessary and legally permitted.
Work with the Clinic Coordinator or Manager to support clinic performance.
Identify sales opportunities and manage inventory in response to demand and seasonal changes.
Manage team-member performance, goals, feedback, recognition, career progression, training, and performance plans; make hiring, promotion, and termination decisions.
Address employee issues and discipline, involving Employee Relations and Human Resources as appropriate; monitor and approve compensation.
Promote teamwork, communicate regularly with team members, solicit input, and ensure fair treatment and compliance with employment laws and corporate policies.
Participate in company and on-the-job training, complete Walgreens School of Operations within six months in the Store Manager position, and follow performance improvement plans.
Obtain pharmacy technician registration or licensure as required by state law and pursue PTCB or ExCPT certification when required by the state.
Pursue self-development in retail, management, and pharmacy.
Serve as a liaison among the district, corporate, and store; respond to requests, provide feedback, and implement initiatives.
Conduct community outreach and assist the District Manager with planning and attending community events.
Complete special assignments and other tasks as assigned.