Store Manager
About The Position
The Store Manager is an exempt leadership role responsible for supporting the business through store operations, customer service, sales, and team management. The role typically requires 40 or more hours per week across five days, including weekends. Additional hours may be required based on staffing levels, customer demand, store performance, and other business needs. The Store Manager supports Bridgestone Retail Operations’ mission to serve society with superior quality and is expected to help build customer satisfaction and loyalty while meeting store goals. The position offers a pay range of $58,235.00 to $98,990.00.
Requirements
- High school diploma or equivalent.
- Demonstrated success in retail sales management.
- Problem-solving skills related to customer complaints.
- Aptitude for managing inventory, order scheduling, and merchandising displays.
- Exceptional teammate and customer communication skills.
- Negotiation and conflict-resolution skills.
- Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles.
Nice To Haves
- Two-year college degree or equivalent.
Responsibilities
- Provide customer service.
- Drive store sales and promotions.
- Build customer satisfaction and loyalty, creating results for teammates, customers, and the company.
- Understand alternative tire sourcing and competitors.
- Track and meet payroll, budgets, and store goals.
- Keep records and relevant financial information current.
- Manage, schedule, and assign staff according to their skill levels.
- Attend paid training to stay up to date with developments in the automotive service industry.
- Follow up with customers to obtain feedback and ensure they are satisfied with the service received.
- Assist customers with personal sales and complaints to support customer retention and loyalty.
- Perform other duties as assigned.
Benefits
- Competitive pay
- Formal training
- Performance incentives
- Paid vacation and holidays
- Medical, dental, and vision coverage starting on the first day for all teammates
- On-the-job training and company-funded ASE certifications
- 401(k) plan with matching
- Flexible work schedule
- On-demand daily pay program
- Professional development and regular mentorship
- Community involvement opportunities
- Supportive onboarding experience
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
