Store Manager

Walgreens•Saugerties, NY

20h•$56,500 - $125,000

About The Position

Manages the operation of a Walgreens store, improving sales, profitability, and store image through merchandising, protecting store assets, selecting and developing team members, and delivering a distinctive customer and patient experience. Oversees store and pharmacy operations, customer service, financial and inventory controls, merchandising, staffing, business performance, team development, compliance, and community communications. The role may provide pharmacy support, including serving as a pharmacy technician when necessary and legally permitted.

Requirements

Bachelor’s degree and 3 years of retail management experience, or a High School Diploma/GED and 5 years of retail management experience.
Pharmacy technician license as required by state law, pharmacy assistant status in Washington state, or pharmacist licensure as soon as possible under state law and no later than 12 months after starting the Store Manager position.
Willingness to work a flexible schedule, including extended days, evenings, and weekends.

Nice To Haves

Bachelor’s degree.
PTCB or ExCPT certification.
Three years of retail management experience, including supervising others, managing work, and assigning work.
Pharmacy technician license as required by state, pharmacy assistant status in Washington state, or pharmacist licensure.

Responsibilities

Monitor and improve customer service in retail and pharmacy; greet customers and clinic patients, model service best practices, and resolve complaints and special needs.
Supervise store and pharmacy operations, including opening and closing, shift changes, delegation, and team scheduling.
Oversee store funds, banking transactions, cash handling, bookkeeping, invoices, reports, and time records.
Plan and implement merchandising sets, resets, displays, promotional spaces, pricing, signs, and seasonal promotions.
Analyze inventory trends; oversee ordering, stock levels, liquidation, receiving, stocking, pricing, returns, and merchandise transfers.
Ensure execution of District Manager feedback and organize staffing through hiring, placement, work assignments, scheduling, and delegation.
Maintain clean and presentable store grounds, manage repairs and maintenance, and respond to emergencies.
Ensure compliance with applicable laws and regulations, company policies, and employment requirements.
Ensure team members understand store technology and software, and coordinate with IT support to resolve system problems.
Assign daily operational responsibilities and set expectations for store team members and assistant managers.
Analyze financial, performance, asset-protection, pharmacy, and clinic indicators; develop action plans to improve sales, control costs, reduce loss, and support performance.
Work with the pharmacy manager and clinic coordinator or manager to improve performance and provide support during busy periods.
Manage team member performance, career progression, training, coaching, recognition, compensation approvals, and performance plans.
Make hiring, promotion, and termination decisions; address discipline and employee relations matters.
Promote teamwork and communicate regularly with team members through individual and group discussions.
Attend company and on-the-job training, complete Walgreens School of Operations within six months in the role, follow performance improvement plans, and pursue required pharmacy technician registration or licensure.
Serve as a liaison among the store, district, and corporate teams; conduct community outreach and assist with planning and attending community events.