STORE MANAGER - 21 and older only - ROCHESTER IN

Dollar General•Rochester, NY

1d•Onsite

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees hiring, training, performance management, store operations, inventory, cash controls, customer service, safety, and compliance with company policies and applicable labor laws. The manager personally opens the store at least twice per week and closes it at least twice per week. The position also involves regularly driving or providing personal transportation for bank deposits and occasionally traveling to management meetings and other Dollar General stores.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform basic mathematical calculations, including percentages.
Knowledge of cash handling, cashier accountability, and deposit control.
Ability to perform IBM cash register functions and generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills and interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
Organization skills and attention to detail.
Ability to solve problems and handle situations with limited standardization.
High school diploma or equivalent strongly preferred.
One year of management experience in a retail environment preferred.
Frequent walking and standing; frequent bending, stooping, and kneeling.
Ability to frequently lift up to 40 pounds and occasionally lift up to 55 pounds; occasional ladder climbing.
Regularly drive or provide personal transportation for bank deposits and occasional travel to meetings and other stores.
Must be 21 years or older.

Nice To Haves

Bilingual Spanish speakers may be preferred at certain store locations.
One year of management experience in a retail environment.
High school diploma or equivalent.

Responsibilities

Recruit, select, hire, train, and retain qualified employees in accordance with labor laws and company policies; ensure the store is properly staffed.
Conduct performance evaluations, identify performance gaps, provide counseling or solutions, and address issues up to and including termination.
Recommend employee pay rates and advancement, and communicate performance, conduct, and safety expectations.
Coordinate meetings and events that promote safety, security, and compliance with policies.
Ensure the store is effectively opened and closed each day; personally open it at least twice per week and close it at least twice per week.
Review operating statements to identify business trends, sales and profitability, expense-control opportunities, potential shrink, and errors.
Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly; follow up on Basic Stock Replenishment and cycle counts.
Facilitate merchandise staging, stocking, and storage according to company work processes.
Ensure merchandise presentation follows established practices, including proper use of fixtures, pricing, and signage.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect the financial integrity of the store through cashier accountability, key control, security practices, and cash-control procedures.
Provide leadership in delivering superior customer service.
Maintain a clean, organized, safe, and secure working and shopping environment, and ensure the store has the tools needed for required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.
Make bank deposits and occasionally travel to management meetings and other Dollar General stores.