STORE MANAGER - 21 and older only - CICERO IN

Dollar General•Cicero, IL

18h•Onsite

About The Position

The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees staffing, training, performance management, store operations, inventory, merchandising, cash controls, safety, customer service, and compliance with company policies and applicable labor laws. The manager ensures the store is properly staffed and opened and closed each day, personally opening it at least twice per week and closing it at least twice per week. The role also evaluates operating statements and business trends, manages ordering and inventory processes, maintains merchandise presentation and accurate inventory, and safeguards the store’s financial integrity. The position requires regular walking, standing, bending, stooping, kneeling, handling merchandise and equipment, lifting, and occasional ladder climbing. It also involves driving or providing personal transportation for bank deposits and occasional meetings or visits to other Dollar General stores.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
Knowledge of cash handling procedures, cashier accountability, and deposit control.
Ability to perform IBM cash register functions to generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
Good organization skills and attention to detail.
Ability to solve problems and handle situations with limited standardization.
Frequent walking and standing; frequent bending, stooping, and kneeling.
Frequent handling of merchandise and equipment, including a hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts).
Frequent lifting of up to 40 pounds and occasional lifting of up to 55 pounds.
Occasional climbing using a ladder.
Regularly drive or provide own transportation for bank deposits and occasional work-related travel.
High school diploma or equivalent is strongly preferred.
At least 21 years of age, as stated in the job title.

Nice To Haves

One year of management experience in a retail environment is preferred.
Bilingual Spanish speakers may be preferred at certain store locations.

Responsibilities

Recruit, select, retain, train, and develop qualified employees in accordance with labor laws and company policies.
Ensure the store is properly staffed and effectively opened and closed each day; personally open it at least twice a week and close it at least twice a week.
Conduct performance evaluations, identify performance gaps, counsel employees, and make recommendations regarding pay rates and advancement; address issues up to and including termination.
Communicate performance, conduct, and safety expectations, and coordinate meetings and events related to safety, security, and policies.
Evaluate operating statements and business trends, including sales, profitability, inventory turn, expense control opportunities, potential shrink, and errors.
Manage ordering and inventory processes, review ordering plans and seasonal direction weekly, and follow up on Basic Stock Replenishment and cycle counts.
Facilitate efficient staging, stocking, and storage of merchandise according to company processes.
Ensure merchandise is presented according to established practices, including appropriate use of fixtures, pricing, and signage.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect the financial integrity of the store through cashier accountability, key control, security practices, and cash control procedures.
Provide leadership for superior customer service.
Maintain a clean, well-organized store and a safe, secure working and shopping environment.
Ensure the store has the tools needed to perform required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.
Drive or provide personal transportation to make bank deposits and occasionally attend management meetings or visit other Dollar General stores.