STORE MANAGER - 21 and older only - INDIANAPOLIS IN

Dollar General•Indianapolis, IN
•Onsite

About The Position

The Store Manager is responsible for managing store employees and planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role ensures the store is properly staffed, opened and closed effectively, compliant with company policies and labor laws, and able to provide superior customer service in a safe, clean, and organized environment. The Store Manager oversees recruiting, hiring, training, performance evaluations, employee development, and corrective action. The role also manages inventory, merchandising, cash controls, security, operating results, paperwork, and store equipment, while following company procedures and communicating expectations to employees.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform basic mathematical calculations, including percentages.
  • Knowledge of cash handling, cashier accountability, and deposit control.
  • Ability to perform IBM cash register functions to generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices.
  • Good organization skills and attention to detail.
  • Ability to solve problems and handle varied situations where limited standardization exists.
  • High school diploma or equivalent strongly preferred.
  • At least one year of management experience in a retail environment preferred.

Nice To Haves

  • Bilingual Spanish-speaking ability may be preferred at certain store locations.
  • High school diploma or equivalent.
  • One year of management experience in a retail environment.

Responsibilities

  • Recruit, select, hire, train, and retain qualified employees in accordance with labor laws and company policies; ensure the store is properly staffed.
  • Conduct performance evaluations, identify performance gaps, provide counseling or solutions, and recommend employee pay rates and advancement.
  • Communicate performance, conduct, and safety expectations; coordinate meetings and events concerning safety, security, and policies.
  • Ensure the store is opened and closed effectively each day; personally open at least twice per week and close at least twice per week.
  • Review operating statements to identify business trends, including sales, profitability, and inventory turn, as well as expense-control opportunities, potential shrink, and errors.
  • Manage ordering and inventory, review ordering plans and seasonal direction weekly, and follow up on Basic Stock Replenishment and cycle counts.
  • Oversee merchandise staging, stocking, storage, presentation, pricing, and signage according to company practices.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide leadership for superior customer service and maintain a clean, organized, safe, and secure store.
  • Ensure the store has the tools necessary to perform required tasks.
  • Follow company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
  • Drive or provide personal transportation for bank deposits and occasional management meetings or visits to other Dollar General stores.
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