STORE MANAGER - 21 and older only - MUNCIE IN

Dollar General•Muncie, IN

1d•Onsite

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing all store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees staffing, employee training and performance, store operations, inventory, customer service, financial controls, safety, and compliance with company policies and procedures. The manager helps maintain a clean, organized, safe, and secure store and ensures employees have the tools needed to perform their work. The position regularly requires opening and closing the store, handling merchandise and equipment, and driving to make bank deposits and occasionally attend management meetings or visit other Dollar General stores.

Requirements

Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
Ability to perform mathematical calculations including addition, subtraction, multiplication, division, and percentages.
Knowledge of cash handling, cashier accountability, and deposit-control procedures.
Ability to perform IBM cash register functions to generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills and interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
Organization skills and attention to detail.
Ability to solve problems and handle situations with limited standardization.
Frequent walking and standing; frequent bending, stooping, and kneeling to operate the checkout station, stock merchandise, and unload trucks.
Frequent handling of merchandise and equipment, including a hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats.
Ability to lift up to 40 pounds frequently and up to 55 pounds occasionally.
Occasional climbing using a ladder.
Regularly drive and provide own transportation for bank deposits and occasional work-related travel.
Must be 21 or older, as stated in the job title.

Nice To Haves

High school diploma or equivalent strongly preferred.
One year of management experience in a retail environment preferred.
Bilingual Spanish speakers may be preferred at certain store locations.

Responsibilities

Recruit, select, hire, train, and retain qualified employees in accordance with labor laws and company policies; ensure appropriate staffing.
Conduct employee performance evaluations, identify performance gaps, provide solutions or counseling, and recommend pay rates and advancement; termination may be included when appropriate.
Communicate performance, conduct, and safety expectations and coordinate meetings and events related to safety, security, and policies.
Ensure the store is staffed and opened and closed effectively; personally open at least twice per week and close at least twice per week.
Evaluate operating statements for business trends, sales, profitability, inventory turn, expense-control opportunities, potential shrink, and errors.
Manage ordering and inventory, review ordering plans and seasonal direction weekly, address inventory issues, and follow up on Basic Stock Replenishment and cycle counts.
Facilitate efficient staging, stocking, and storage of merchandise according to company processes.
Ensure merchandise presentation follows established practices, including appropriate use of fixtures, pricing, and signage.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect the financial integrity of the store through cashier accountability, key control, security practices, and cash-control procedures.
Provide leadership in delivering superior customer service.
Maintain a clean, organized, safe, and secure working and shopping environment.
Ensure the store has the tools necessary to perform required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.
Drive to make bank deposits and occasionally attend management meetings or visit other Dollar General stores.