STORE MANAGER - 21 and older only - MONROE IN

Dollar General•Monroe, LA
•Onsite

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing store processes, including ordering, receiving, stocking, merchandise presentation, selling, staffing, and support. The role oversees employee recruitment, selection, training, performance, and compliance with labor laws and company policies. The manager also monitors store operations and financial performance, manages inventory and merchandise presentation, maintains cash and facility controls, and leads customer service and workplace safety efforts. The manager ensures the store is properly staffed and opened and closed each day, personally opening it at least twice per week and closing it at least twice per week. Responsibilities also include completing required paperwork on time, maintaining an organized and adequately equipped store, and communicating expectations and company policies to employees.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
  • Ability to perform basic mathematical calculations, including percentages.
  • Knowledge of cash handling, cashier accountability, and deposit control.
  • Ability to perform IBM cash register functions to generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills and interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety controls, including deposits, store keys, and the SAFE program.
  • Organization skills and attention to detail.
  • Ability to solve problems and handle varied situations where limited standardization exists.
  • High school diploma or equivalent strongly preferred.
  • Must be 21 or older.

Nice To Haves

  • One year of management experience in a retail environment.
  • Bilingual Spanish skills may be preferred at certain store locations.

Responsibilities

  • Recruit, select, retain, train, and develop qualified employees in compliance with labor laws and company policies.
  • Conduct performance evaluations, address performance gaps through appropriate solutions or counseling, and recommend employee pay rates and advancement.
  • Communicate performance, conduct, and safety expectations and coordinate meetings and events related to safety, security, and policies.
  • Ensure the store is properly staffed and opened and closed each day; personally open the store at least twice weekly and close it at least twice weekly.
  • Review operating statements to identify business trends, sales and profitability concerns, expense-control opportunities, potential shrink, and errors.
  • Manage ordering and inventory, review ordering plans and seasonal direction weekly, and follow up on Basic Stock Replenishment and cycle counts.
  • Oversee merchandise staging, stocking, storage, presentation, pricing, and signage according to company practices.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect the store's financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Lead superior customer service and maintain a clean, organized, safe, and secure working and shopping environment.
  • Ensure the store has the tools needed to perform required tasks.
  • Follow company procedures and ensure employee compliance with policies and communications.
  • Complete paperwork and documentation according to guidelines and deadlines.
  • Make bank deposits using personal transportation and occasionally travel to management meetings or other Dollar General stores.
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