Store Manager Unassigned

Walgreens•Houma, LA

7d•$27 - $49

About The Position

The Store Manager Unassigned role is an accelerated development position for learning Walgreens’ operations and ways of working to lead full-store operations across the front end and pharmacy. The employee completes a development track, including certifications and learning objectives, to prepare for a Store Manager assignment. Under the direction of a Store Manager, the role oversees store operations and supports the Store Manager by shadowing or assisting throughout the learning journey. The position includes classroom, online, and on-the-job training; assigned rotations in other area stores; individual development plans; and ongoing conversations with Store and District Managers. The employee develops proficiency in customer service, store and pharmacy operations, merchandising, inventory, asset protection, business performance, planning, and people management. The role also builds knowledge of Walgreens’ systems, policies, procedures, and applicable laws, and obtains pharmacy technician registration or licensure when required by state law.

Requirements

Bachelor’s degree and 3 years of retail management experience, or a high school diploma/GED and 5 years of retail management experience.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including extended days, evenings, and weekends.
Willingness to accept a Store Manager assignment if offered.
Willingness to transfer to other Walgreens retail assets within the same hiring area.

Nice To Haves

PTCB Certification.
Bachelor’s degree.
Managerial experience as a Retail Store/Hospitality Manager or Assistant Manager, including people leadership, business management, and customer-facing experience.

Responsibilities

Complete the accelerated Store Manager development program, required certifications, training, rotations, and assigned learning objectives.
Shadow and assist the Store Manager in leading front-end and pharmacy operations and demonstrate readiness for a permanent Store Manager assignment.
Engage customers and patients, resolve complaints, answer questions, model customer service practices, and help improve customer service metrics.
Coach and train team members on customer service and develop plans for service improvements.
Learn to supervise store operations and team members, including opening, closing, shift changes, delegation, and merchandising activities.
Support asset protection and loss prevention programs, monitor electronic surveillance, and help ensure price accuracy.
Learn and supervise inventory processes, including receiving, counting, ordering, pricing, returns, and transfers across the front end and pharmacy.
Ensure assigned-location operations comply with applicable laws and regulations, including those governing alcohol, tobacco, fresh food, and pharmacy products.
Promote team member safety and well-being and effectively use the Security Operations Center.
Analyze financial, sales, pharmacy, asset protection, and operational performance data; develop action plans to improve results and reduce loss.
Work with the Store Manager to understand inventory metrics and support business growth initiatives, community outreach, and retail partnerships.
Learn Walgreens’ people management practices and systems, including coaching, performance conversations, discipline, and performance improvement plans.
Support the Store Manager in strengthening team engagement and using team members’ skills to address challenges and adapt to change.
Attend communication sessions, learn to provide and receive feedback, facilitate discussions about operational and engagement metrics, and assist with community events.
Comply with company policies and procedures, maintain respectful relationships, and complete special assignments as directed.