Store Manager Unassigned

Walgreens•Saint Paul, MN

5d•$27 - $49

About The Position

The Store Manager Unassigned role is an accelerated development position designed to prepare the employee for a Store Manager assignment. The employee learns Walgreens’ operations and ways of working across full-store front-end and pharmacy operations, completes the required development track and certifications, and shadows or assists a Store Manager throughout the learning journey. Under the Store Manager’s direction, the employee gains experience overseeing store operations and team members, with potential rotations and learning assignments at other area stores. The role develops proficiency in customer experience, store operations, business performance and planning, people management, and communications. Responsibilities include supporting customer service and operational improvements; learning merchandising, inventory, asset protection, compliance, and safety processes; reviewing business and pharmacy performance metrics; supporting team development; and participating in store and community initiatives. The position requires readiness to accept a Store Manager assignment if offered and willingness to transfer to other Walgreens retail assets within the same hiring area. The current hourly range is $27.16–$48.56. The offered rate depends on factors including geography, skills and abilities, education, and experience. The role will remain open until filled. Benefits information is available at jobs.walgreens.com/benefits.

Requirements

Bachelor’s degree and 3 years of retail management experience, or a high school diploma/GED and 5 years of retail management experience.
Fluent in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including extended days, evenings, and weekends.
Willingness to accept assignment into a Store Manager position if offered.
Willingness to transfer to other Walgreens retail assets within the same hiring area.

Nice To Haves

PTCB Certification.
Bachelor’s degree.
Managerial experience as a Retail Store/Hospitality Manager or Assistant Manager, including people leadership, business management, and customer-facing experience.

Responsibilities

Complete the accelerated development program and required certifications for the Store Manager role.
Attend classroom, online, and on-the-job training; complete assigned rotations and learning objectives, including time in other area stores as assigned.
Follow individual development plans and participate in development conversations with the Store Manager and District Manager; demonstrate readiness and proficiency to the Regional Vice President.
Monitor personal performance, pursue self-development, and learn retail, pharmacy, and management best practices.
Learn and implement compliance standard operating procedures across front-end and pharmacy; gain knowledge of relevant computer systems, technology, and software.
Obtain pharmacy technician registration or licensure as required by state law and pursue PTCB certification when required by the state.
Engage customers and patients, answer questions, resolve complaints, and model customer-service best practices.
Monitor customer service and support coaching, training, and improvement plans for the front-end and pharmacy; help improve service metrics and customer loyalty.
Shadow the Store Manager and gain experience supervising store operations and team members, including opening, closing, shift changes, and delegation.
Supervise merchandising tasks such as sets, resets, revisions, displays, promotional space, pricing, signage, and seasonal activities.
Support asset protection and loss-prevention programs; learn to maintain and respond to electronic surveillance systems and ensure price accuracy through reports and audits.
Analyze inventory trends and supervise inventory management and procedures for receiving, counting, ordering, pricing, returning, sticking, and transferring merchandise across front-end and pharmacy.
Supervise assigned-location operations in compliance with applicable laws and regulations, including those governing alcohol, tobacco, fresh food, and pharmacy products.
Promote team-member safety and well-being and effectively use the Security Operations Center.
Follow company policies and procedures and maintain respectful relationships with coworkers and business partners.
Complete special assignments and other tasks, including assisting team members as needed.
Learn to analyze store and pharmacy financial and performance data; develop action plans to increase sales, control costs, improve results, and reduce loss.
Review daily performance indicators and weekly operational metrics, and discuss improvement plans with the Store Manager and District Manager.
Work with the Pharmacy Manager and/or Pharmacy Operations Manager to improve pharmacy performance.
Work with the Store Manager to understand inventory metrics and processes and learn to grow front-end and pharmacy business through initiatives, community outreach, and retail partnerships.
Learn Walgreens people-management practices, including training and coaching on standard operating procedures and use of HR and people-management systems.
Shadow the Store Manager in action planning and performance conversations; learn performance assessment criteria and the use of discipline and performance improvement plans when needed.
Learn company policies and applicable local, state, and federal laws related to team-member selection, recruitment, record retention, and training.
Support the Store Manager in using team members’ strengths and skills to increase engagement, address challenges, solve problems, and adapt to change.
Attend critical communication sessions and learn practices for giving and receiving feedback, soliciting input, answering questions, and maintaining open communication between management and non-management team members.
Assist the Store Manager and/or District Manager with planning and attending community events.
Gain experience facilitating team-member discussions about operational and engagement metrics.