Store Manager Unassigned

Walgreens•Metairie, LA

7d•$27 - $49

About The Position

The Store Manager Unassigned role is an accelerated development position preparing the employee to lead full store operations across the front end and pharmacy. Under the direction of a Store Manager, the employee learns and helps oversee store operations by shadowing or assisting the Store Manager, completing assigned learning objectives and rotations, and demonstrating readiness for a permanent Store Manager assignment. The role includes learning Walgreens’ operational procedures, technology systems, compliance requirements, customer service practices, business management, and people management. The employee must be willing to accept a Store Manager assignment if offered and transfer to other Walgreens retail assets within the same hiring area. The employee completes classroom, online, and on-the-job training, along with all certifications required for the Store Manager role. The role also involves monitoring and improving customer experience, supervising store and team operations, protecting assets, managing inventory, reviewing business and pharmacy performance, supporting business planning, developing team members, and participating in store and community communications. Pharmacy technician registration or licensure must be obtained as required by state law, and PTCB certification pursued where required by state.

Requirements

Bachelor’s degree and 3 years of retail management experience, or High School Diploma/GED and 5 years of retail management experience.
Fluent in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including extended days, evenings, and weekends.
Willingness to accept a Store Manager assignment if offered.
Willingness to transfer to other Walgreens retail assets within the same hiring area.
Obtain pharmacy technician registration or licensure as required by state law; pursue PTCB certification as required by state.

Nice To Haves

PTCB Certification.
Bachelor’s degree.
Managerial experience with another employer in a retail store or hospitality manager or assistant manager capacity, including people leadership, business management, and customer-facing experience.

Responsibilities

Complete the accelerated Store Manager development program, including required certifications, training, rotations, and learning objectives.
Shadow and assist the Store Manager in leading front-end and pharmacy operations and demonstrate readiness for a Store Manager assignment.
Engage customers and patients, resolve complaints, answer questions, and model customer service best practices.
Monitor customer service and coach team members; help develop plans to improve service and customer loyalty.
Supervise store operations and team members, including gaining experience with opening, closing, shift changes, and task delegation.
Oversee merchandising activities such as sets, resets, revisions, displays, promotional space, pricing, and signage.
Support asset protection and loss prevention, monitor surveillance systems, and maintain price accuracy.
Learn and supervise inventory processes, including receiving, counting, ordering, pricing, returning, stocking, and transferring merchandise.
Ensure store operations comply with applicable laws, regulations, and company policies, including requirements related to regulated products and pharmacy operations.
Promote the safety and well-being of team members and use the Security Operations Center effectively.
Analyze financial, sales, pharmacy, asset protection, and operational performance data; develop action plans to improve results and control costs.
Work with the Store Manager to understand inventory metrics and support initiatives to grow front-end and pharmacy business.
Learn people management practices and systems, including training, coaching, performance conversations, discipline, and performance improvement plans.
Support the Store Manager in engaging team members, using their strengths, solving problems, and adapting to store challenges.
Attend and support critical communications, feedback sessions, team discussions, and community events.
Complete special assignments and assist team members as needed.