Store Manager

Pure Hockey•West Hartford, CT

8d•$60,000 - $75,000

About The Position

The Store Manager is responsible for the location’s overall sales, profitability, customer service, visual strategies, operations, and inventory management. The Store Manager recruits, selects, and develops talent, and supervises and motivates the store team. The role drives sales and customer service expectations through coaching, effective feedback, and recognizing and rewarding accomplishments.

Requirements

Previous retail management experience.
Knowledge of or passion for hockey.
Ability to hire, train, and coach employees at all levels.
Effective interpersonal, organizational, and leadership skills.
Ability to work evenings and weekends.
Ability to lift up to 25 pounds.

Responsibilities

Complete store operational requirements by scheduling and assigning employees and following up on work results.
Maintain store staff by recruiting, selecting, orienting, and training employees.
Identify current and future customer requirements by establishing rapport with potential and actual customers and others who understand service requirements.
Maintain staff job results by coaching, counseling, and disciplining employees, and by planning, monitoring, and appraising job results.
Ensure availability of merchandise and services by approving contracts and maintaining inventories.
Protect employees and customers by providing a safe and clean store environment.
Maintain the stability and reputation of the store by complying with legal requirements.
Maintain operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
Contribute to team effort by accomplishing related results as needed.