Store Manager

Goodwill of Southwestern Pennsylvania•Robinson Township, PA
•$60,000 - $62,000

About The Position

The Store Manager oversees the overall daily operations and success of a Goodwill retail store or outlet. This role leads and directs the retail team, maintains merchandise standards, and enhances the customer shopping experience. The Store Manager supports Goodwill’s mission by meeting sales expectations and delivering customer-focused service, while working to achieve sales, budget, and profit objectives and ensuring efficient store operations. Local travel may be required. The schedule varies, and candidates must be available to work weekends and holidays as required.

Requirements

  • High school diploma or equivalent and at least 3 years of management experience; or an associate degree and at least 2 years of management experience; or a bachelor’s degree and at least 1 year of management experience.
  • Excellent oral and written communication, organizational, management, and problem-solving skills.
  • Attention to detail and customer service skills.
  • Working knowledge of Microsoft Office Suite.
  • Provide current, valid Child Abuse Clearance, FBI Fingerprints Clearance, and PATCH.

Responsibilities

  • Provide leadership and direction to staff, program participants, donors, and customers to achieve sales, budget, and profit objectives and ensure efficient store or outlet operations.
  • Support the organization’s mission by achieving sales expectations and delivering customer-focused service.
  • Maintain merchandise standards to enhance customers’ shopping experience.
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