Retail Store Manager

7 For All Mankind•Commerce, CA

10d•Onsite

About The Position

The Store Manager leads the store team to achieve sales goals through consistent selling behaviors and outstanding customer engagement. The role includes recruiting, hiring, coaching, and developing talent; maintaining appropriate staffing levels; and maximizing profitability by controlling expenses and protecting company assets. The Store Manager ensures customer care, merchandising, and operational standards are consistently executed, and enforces company policies, procedures, directives, and initiatives within required deadlines. The position also offers competitive bonus and incentive programs and opportunities for career growth. The Store Manager creates a collaborative, inclusive store culture in which coaching, feedback, creativity, and individual strengths are valued. The role represents 7 For All Mankind and helps ensure team members reflect the brand in their interactions with customers and colleagues.

Requirements

At least 4 years of related professional sales experience in specialty or luxury retail.
At least 2 years of management experience.
Strong leadership ability.
Excellent time management and organizational skills, with the ability to multitask and prioritize.
Career-driven approach, strong work ethic, and high performance standards.
High initiative and self-starter ability.
Effective verbal and written communication skills.
Strong problem-solving and decision-making skills.
Ability to operate a cash register accurately and efficiently while following cash-handling procedures.
Must work weekend and night shifts.
Ability to stand for the entire work shift, climb ladders as needed, and bend, lift, open, and move products weighing up to 50 pounds as needed.
Ability to operate office equipment, including computers, phones, fax machines, scanners, and copiers.

Responsibilities

Recruit, hire, retain, and develop talent to meet business needs and contribute to sales growth.
Coach team members, provide ongoing feedback, and promote a high-performing team while achieving individual sales goals.
Deliver exceptional customer experiences and drive sales by styling and fitting customers according to their needs.
Set an example for customer engagement that exceeds industry standards.
Build business and client relationships through in-store events and recurring client outreach.
Oversee annual performance reviews and ensure team members receive ongoing performance feedback.
Partner with the District Manager and People Operations Specialist on employee facilitation, discipline, and termination when necessary, while maintaining the Open Door Policy.
Communicate employee relations matters, employee skill development, and operational needs to the District Manager.
Manage store scheduling within established guidelines to provide coverage based on business needs.
Execute and communicate directives from Visual Merchandising, Operations, and Marketing, ensuring deliverables are completed by deadlines.
Represent the brand and ensure team members embody it in interactions with customers and peers.
Ensure Loss Prevention policies and procedures are followed.
Assist with financial and sales audits and inventories to protect the store from internal and external shortage.
Control expenses, protect company assets, and maintain store standards and processes.