Store Manager

Circle K • Irving, TX

6d • Onsite

About The Position

The Store Manager leads store operations at Circle K, supervising at least two full-time employees and ensuring the store meets company standards for customer service, cleanliness, stocking, organization, safety, and presentation. The manager recruits, hires, trains, schedules, coaches, and evaluates employees; supports positive relationships with customers, suppliers, employees, and the neighboring community; and ensures timely communication, required training, and completion of store reports and records.

The role includes planning store actions to achieve objectives and managing sales, expenses, profit-and-loss lines, merchandise margins, cash, and inventory. The Store Manager identifies and reports sales, cash, inventory, or operating discrepancies to the District Manager. The position requires at least 50 hours per week, availability across shifts, weekends, and holidays, and work both indoors and outdoors. Approximately 95% of work is indoors, with occasional duties in cold storage areas and outdoor areas such as parking lots and gas pumps.

Requirements

• High school diploma or equivalent plus 1 to 2 years of retail work experience, or an equivalent combination of education, training, and work experience; listed as preferred.
• Ability to supervise and train employees in the use of equipment, tools, and materials described in the Customer Service Representative, Lead CSR, and Store Assistant job descriptions.
• Ability to supervise and manage the functions described in the Customer Service Representative, Lead CSR, and Store Assistant job descriptions.
• Ability to use a computer or acquire the skills needed to complete and analyze reports and handle inventory control, cash control, and employment-related forms.
• Valid driver’s license and dependable transportation.
• Open availability.
• Ability to communicate orally and in writing in English.
• Ability to perform the essential duties and physical functions and work in the described conditions.
• Ability to operate a motor vehicle.
• Ability to sit for long periods of time.
• Ability to work a minimum of 50 hours per week.
• Ability to work all shifts, weekends, and holidays.
• Ability to occasionally lift or carry up to 30 pounds from ground to overhead and up to 50 pounds from ground to waist.
• Ability to grasp, reach, and manipulate objects with hands throughout the shift, with eye-hand coordination.
• Ability to push or pull with arms using up to 20 pounds of force; reach overhead; bend and twist at the waist; stoop, kneel, squat, push, and pull.
• Ability to stand and/or walk for an entire shift and work alone.
• Ability to operate a cash register and/or computer keyboard and possibly climb a ladder to store or retrieve materials or place and remove signs.
• Ability to work in occasional extreme cold or warm temperatures and tolerate occasional noise.

Nice To Haves

• Food Server certificate (e.g., ServSafe) and Food Safety Management certification may be required.

Responsibilities

• Directly supervise the activities of two or more full-time employees, potentially including Assistant Managers, Lead Representatives, and Customer Service Representatives.
• Recruit, hire, train, schedule, counsel, mentor, motivate, and manage employees using non-discriminatory practices.
• Assign tasks and maintain a clean, adequately stocked, organized, and well-kept store that meets company standards.
• Maintain a professional and supportive image among employees and supervisors.
• Schedule employees according to company guidelines and business needs to support customer service and store image.
• Build positive professional relationships with suppliers and resolve customer complaints promptly and professionally.
• Maintain regular and predictable onsite attendance and promote a safe, positive image in the neighboring community.
• Complete timely employee performance appraisals and check-ins, including 30- and 60-day check-ins, 90-day reviews, 12-month reviews, and anniversary check-ins, using Workday.
• Train employees on customer service, store image, marketing execution, safety procedures, cash awareness, and company expectations; ensure required training is completed on time.
• Ensure employees receive timely communications and hold periodic ongoing communication meetings with store employees and the District Manager.
• Evaluate store needs and develop action plans to meet objectives; organize and maintain store files and manuals.
• Supervise completion of required and requested reports accurately and on time.
• Ensure merchandise is stocked, attractively displayed, and correctly priced, and that required employment posters and signs are accessible to employees.
• Analyze daily sales and expense information and take action to maximize sales and net profits.
• Budget and forecast profit-and-loss lines and manage merchandise margins.
• Safeguard and account for money received and disbursed, and perform financial analyses to maximize sales and net profits.
• Notify the District Manager of sales, cash, inventory, or operating discrepancies.
• Perform other assigned duties and comply with applicable job and workplace requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED