Store Manager

Houchens Food Group•Grove City, PA

About The Position

The Store Manager is responsible for the successful operation of the store, including achieving sales and profit targets established in the operating budget. The role directly supervises grocery sales workers and may also involve purchasing, budgeting, accounting, personnel management, and other management functions. The manager oversees customer service, sales, inventory, staffing, payroll, store security, and compliance with company policies and applicable regulations. The position requires opening and closing the store and maintaining store operations, merchandise, equipment, and displays.

Requirements

  • High school diploma or General Education Degree (GED).
  • Microsoft Office and general computer knowledge.
  • Access to a phone at all times.
  • Ability to complete basic math calculations.
  • Ability to perform the listed physical activities, including frequent standing, walking, sitting, handling and fingering, reaching, squatting or kneeling, and bending; occasional climbing and crawling.
  • Ability to lift and carry items of varying weights, including occasional lifting of more than 100 pounds, and to use required personal protective equipment such as back belts when unloading or lifting heavy products.
  • Required sensory abilities include near, distance, color, peripheral, and depth-perception vision; hearing emergency sounds, intercoms, and fan motors; and senses of smell and touch.
  • The posting states that no prior experience is necessary.

Responsibilities

  • Greet and assist customers, respond to inquiries and complaints, and monitor sales activity to ensure satisfactory service and quality goods.
  • Assign duties and direct and supervise employees working in sales, inventory, cash reconciliation, and customer services.
  • Recruit, interview, hire, train, evaluate, promote, demote, and terminate employees as needed; ensure employees understand and follow company policies and standards.
  • Monitor employee performance, provide corrective action and coaching, train staff to handle difficult sales, and promote productivity through leadership and example.
  • Meet sales and profit objectives, control store expenses and payroll within budget, plan budgets, and authorize payments and merchandise returns.
  • Manage inventory by taking stock, ordering merchandise, preventing overstocks and out-of-stocks, and sharing responsibility for store inventory control.
  • Maintain records of purchases, sales, requisitions, employee schedules, time cards, payroll, markups, markdowns, spoilage, and store-use merchandise.
  • Accurately enter and submit daily sales information to the corporate office; prepare or oversee weekly reports and verify daily cash, deposits, and payroll records.
  • Enforce safety, health, security, and loss-prevention rules; keep the safe locked, maintain low cash drawers according to policy, and notify the supervisor if a daily bank deposit is not made.
  • Examine merchandise for condition, correct pricing, display, and functionality; build and maintain sellable displays and keep coolers, shelves, and displays stocked and fronted.
  • Prepare and maintain perishable foods according to company standards and supervisor instructions.
  • Maintain store cleanliness, attractiveness, equipment, and company property; check equipment for proper working condition.
  • Open and close the store on time, review scheduled shift hours, and complete shift-checkout reports as instructed.
  • Stay current on company emails and memos, local competition, and applicable city, county, state, and federal regulations.
  • Confer with company officials about methods to increase sales, expand markets, and promote the business.
  • Advise the supervisor of personnel situations or policy violations that negatively affect store operations.
  • Assist in other areas requiring attention or assign someone to complete the task; perform other job-related tasks requested by management.
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