Store Manager - Tucson Premium Outlets

The Children's Place•Tucson, AZ

2d•Onsite

About The Position

The Store Manager leads store teams to drive sales and brand loyalty, set expectations, provide exceptional customer service, and recruit and develop retail talent. The role has full accountability for the store’s key financial results and overall leadership and development. The manager builds an independent, high-performing team dedicated to achieving results and supporting brand strategies. The position includes leading talent selection and development, communicating goals and monitoring business metrics, coaching and managing performance, and modeling excellent customer service. The manager also oversees scheduling, training and compliance with standard operating procedures, floor-set planning and execution, merchandise presentation, the Leader on Duty program, and loss-prevention procedures. The role represents The Children's Place professionally and helps maintain brand standards and a positive store environment.

Requirements

High school diploma or equivalent.
At least 5 years of experience as a specialty retail store manager in relevant traffic, volume, and unit intensity.
Excellent customer engagement, talent development, visual presentation, and operational skills.
Strategic mindset.
Proven record of selecting high-performing talent.
Effective communication skills, including facilitating and presenting programs, processes, and concepts.
Ability to inspire and motivate a store team.
Ability to understand and interpret moderately complex financial reports.
Broad knowledge of the retail landscape.
Ability to plan and execute strategies.
Adaptability and flexibility when priorities change.
Excellent time management, planning, and organization skills.
Fiscal responsibility.
Proficiency in Microsoft Office.
Ability to adapt to and learn internal applications.
Ability to work a flexible schedule, including weekends and evening shifts, to meet business needs.
Ability to maneuver on the sales floor and in the stockroom, climb a ladder, and lift and carry up to 50 lbs.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Recruit, hire, develop, and retain high-performing teams for store and district positions.
Develop future leaders and identify and network with external talent to support succession planning.
Build and maintain a diverse, high-performing team through selection, development, and motivation.
Communicate goals and monitor team members’ progress against key business metrics.
Coach, mentor, and direct accountabilities to meet store and company goals.
Assess performance and provide appropriate feedback or action within the performance management cycle.
Model, encourage, and demonstrate exceptional customer service on the sales floor.
Motivate associates to build brand loyalty and create a positive environment for internal and external customers.
Serve as a positive role model, maintain high standards throughout the store, and protect brand integrity.
Represent the company professionally and positively.
Create and manage schedules to meet business needs, maximize staffing, drive profitability, and leverage payroll.
Train associates and monitor compliance with company standard operating procedures.
Plan and direct efficient floor-set execution in accordance with brand guidelines, encouraging collaboration among team members.
Drive the customer shopping experience and store sales by influencing associate behavior through the Leader on Duty program.
Manage company standards for merchandise presentation, signage, and displays.
Protect company assets by ensuring adherence to loss-prevention procedures.