Retail Store Manager - Wrentham Premium Outlets

Lovisa•Wrentham, MA
•$26 - $29

About The Position

Lovisa is seeking a fashion-focused Store Manager to lead and develop a high-energy retail team, deliver sales results, and create a vibrant, customer-focused store environment. The role involves managing daily operations, maintaining strong product presentation, and building a supportive team culture while delivering customer experiences that reflect Lovisa’s brand values.

Requirements

  • Be a confident and enthusiastic leader who loves fashion.
  • Have the ability to inspire and motivate a team to deliver on-trend customer experiences.
  • Be confident managing operations, driving results, and creating a positive team culture through example.
  • Have a customer-first mindset and a commitment to creating memorable in-store experiences.
  • Be driven to achieve sales targets and create an engaging store atmosphere.

Responsibilities

  • Inspire and coach the team to deliver exceptional customer experiences that reflect Lovisa’s brand values.
  • Drive store performance by achieving sales targets and KPIs while maintaining a fun, energetic store atmosphere.
  • Lead day-to-day operations and ensure stock is well-managed and beautifully presented.
  • Champion Lovisa’s 10 + 1 Culture Commitments and foster strong team connections.
  • Provide ongoing development and training to improve the team’s skills and confidence.
  • Maintain visual excellence through engaging merchandising that showcases current jewellery trends and captures customer attention.

Benefits

  • Career growth opportunities, including potential international pathways.
  • A paid day off on the employee’s birthday.
  • Jewellery discounts, exclusive competitions, and rewards recognising employee work.
  • Hands-on training in retail, customer service, and ear and body piercing.
  • A supportive, fun, and collaborative team environment.
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