Store Manager

Belk•McKinney, TX

About The Position

The Store Manager leads the store’s executive team to exceed sales and profitability goals and drive top-line results. The role develops a high-performing team through leadership, communication, accountability, and engagement, while delivering strong associate and customer experiences in a fast-paced, results-driven environment. This is an exempt position with monthly and quarterly bonus eligibility. The Store Manager oversees store performance, budgets, staffing, merchandising, operations, loss prevention, recruiting, onboarding, talent development, and team engagement. The manager also leads adoption of store systems and processes and supports the team through competing priorities and change.

Requirements

  • At least 3 years of retail store management experience.
  • Dedication to customer experience excellence.
  • Ability to use analytics, experience, and judgment to make timely, effective business, people, and profitability decisions.
  • Ability to develop others through mentorship, effective communication, and side-by-side coaching.
  • Self-directed and able to work with minimal supervision in a deadline-driven environment.
  • Excellent communication skills.
  • Commitment to continuous learning.
  • Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
  • Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
  • Able to regularly move around all store areas and remain accessible to customers.
  • Able to bend, reach, and stretch for products, and lift, carry, and move at least 40 lbs.

Responsibilities

  • Demonstrate ownership, accountability, and initiative in achieving store objectives and company goals.
  • Conduct weekly workload-planning meetings so the store leadership team plans and executes work aligned with people, process, customer, and product priorities.
  • Develop action plans and review strategies with the store team and regional business partners; set priorities, communicate expectations, model key behaviors, and coach for performance and results.
  • Manage annual expense budgets to achieve profit goals and schedule staffing to meet business needs.
  • Maintain merchandising and visual standards in line with brand guidelines, tailored to the store’s needs; ensure products are processed, presented, and priced accurately.
  • Ensure compliance with loss prevention, product protection, safety, and security standards, and lead shortage-control and asset-protection initiatives.
  • Ensure each department has a strategic hiring plan; support recruiting and interviewing, and facilitate career-development conversations to build a ready-now talent bench.
  • Ensure structured onboarding and lead continuous learning to support service, selling, operational excellence, and ongoing performance.
  • Build team connection and a positive store culture, and support retention and engagement by recognizing associates’ contributions.
  • Lead adoption and optimization of store systems and processes, and guide the team through competing priorities and change.

Benefits

  • Monthly and quarterly bonus eligibility.
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