Store Manager

Suitsupply•San Diego, CA
•$55,000 - $110,000

About The Position

The Store Manager is responsible for achieving sales and service targets while maintaining best practices and identifying opportunities to improve store operations. The role leads the store team, supports an excellent experience for customers and team members, and manages store performance, standards, and resources.

Requirements

  • Exceptional customer service and clienteling skills.
  • At least 3 years of experience in a customer service management role.
  • Strong leadership skills, including the ability to coach and motivate a team.
  • Professional verbal and written communication skills.
  • Flexible work schedule, including nights, weekends, and holidays.

Responsibilities

  • Lead and develop a professional store team to achieve company goals and improve individual objectives.
  • Collaborate with training teams to develop a high-performing team.
  • Establish weekly and monthly team objectives.
  • Ensure employees present professionally in accordance with company policies and deliver the highest level of customer service to maximize sales and provide a personal customer experience.
  • Recruit qualified professionals and source top talent through networking in the market.
  • Own the store P&L report and manage budgets for salaries, expenses, inventory, and other areas.
  • Ensure merchandise is displayed attractively and in accordance with visual guidelines.
  • Ensure store standards and operations meet company standards.
  • Collaborate with store support departments to use company resources effectively.
  • Coordinate with Human Resources on company policies, procedures, and development planning for the store team.

Benefits

  • Competitive salary and bonus incentives.
  • Top-of-the-line training program unique to the industry.
  • Clothing allowance for each new season and generous employee discount.
  • Opportunity to build a career with a fast-growing fashion company.
  • Opportunity to travel to other stores and abroad.
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