Store Manager

Five Below•Brooklyn Center, MN

8d•Onsite

About The Position

The Store Manager leads the store from the sales floor, delivering a strong customer experience while balancing operations, team development, and business results. The role sets the pace and tone for the store, develops a high-performing team through coaching and feedback, manages labor to meet business needs and budget, and drives sales by modeling selling behaviors and supporting associates. The manager maintains effective store operations, including merchandise flow, store presentation, and clear priorities, while fostering a positive, fun, accountable, and high-performing culture. The position requires agility in a fast-paced environment and ownership of outcomes. Success is measured through sales and labor results, TruRating feedback and customer satisfaction, Store Scorecard performance, team development and retention, and operational execution and compliance. The manager works actively on the sales floor and also plans through development check-ins, coaching conversations, labor and volume planning, and use of company resources and programs.

Requirements

High school graduate or equivalent.
At least 18 years old and able to perform the essential job functions in compliance with applicable federal, state, and local laws.
Minimum 3 years of management experience preferred.
5–10+ years of leadership experience leading teams and delivering results.
Experience managing a store or large department; retail experience is preferred but not required.
Ability to lead in fast-paced, high-volume, or high-complexity store environments.
Excellent verbal and written communication skills.
Ability to multitask, think creatively, and maintain composure under pressure.
Ability to work a flexible schedule, including days, evenings, weekends, and holidays.
Ability to lift, push, or pull up to 25 pounds and place or move merchandise to a height of 5–10 feet.
Ability to remain in a stationary, upright position for 80% of the time.
Ability to ascend and descend ladders occasionally; frequently kneel, bend, twist, stoop, and move around the sales floor and stockroom.
Ability to discern email and printed instructions concerning merchandise layouts, associate schedules, and standard operating procedures.
Ability to communicate and exchange accurate information with customers, managers, and coworkers in person and by telephone.

Nice To Haves

Promotion from assistant manager or co-manager roles is a big plus.
Retail management experience.

Responsibilities

Lead the store from the sales floor and serve as the face, voice, and pace of the store.
Develop the team through coaching, feedback, celebration, and real-time development.
Manage store operations, including freight flow, store zones and presentation, and daily priorities.
Manage labor and flex staffing to match business needs while staying on budget.
Drive sales by modeling selling behaviors, guiding associates, and supporting customer satisfaction.
Create a positive, fun, and high-performing store culture.
Adapt to changing business needs and maintain composure under pressure.
Demonstrate integrity, accountability, and follow-through.
Conduct development check-ins, coaching conversations, and labor and volume planning.
Frequently move across the sales floor and stockroom to direct associates, assist customers, and retrieve or put away merchandise.
Operate a computer, printer, cash register as needed, ladders, pallet jacks, and handheld devices.