Store Manager
About The Position
The Store Manager oversees Lowe’s overall store operations, including expenses, merchandising standards, compliance, safety, security, workforce, and customer-facing teams. The role is accountable for positive customer experiences, sales, and margin performance, and works with cross-functional partners in Human Resources, Asset Protection, and Operations at the district, regional, and corporate levels to execute the company’s business strategy. The Store Manager builds and supports a store culture aligned with Lowe’s mission and behaviors, with engaged and inspired employees. The role also maintains a strategic view of talent needs; recruits and develops talent; drives sales and service strategies; analyzes relevant data to inform store-specific plans; champions customer service; addresses store needs proactively; and represents the Lowe’s brand in the community. Regular travel is not required, though occasional travel may be needed for meetings, training, or support of neighboring stores.
Requirements
- At least 4 years of experience leading associates in a large retail environment with annual sales volume exceeding $20 million.
- At least 5 years of experience working in a fast-paced, cross-functional work environment.
- Experience building and maintaining cross-functional relationships in a matrixed environment.
- Experience analyzing and using customer, market, and competitor data to inform decisions and business planning.
- Experience managing or sponsoring the implementation of corporate or local change initiatives.
- Experience using Microsoft Office Suite.
- Ability to obtain sales-related licensure or registration as required by law.
- Availability for morning, afternoon, and evening shifts any day of the week.
- Physical ability to perform tasks requiring prolonged standing, sitting, and other activities necessary for the job.
- Ability to lift 25 pounds without assistance; may lift more than 25 pounds with or without assistance.
- If required by state or local law, hold a salesperson license or pass the required licensing exam within 60 days of starting employment.
Nice To Haves
- Bachelor’s degree in Business Administration, Marketing, or a related field.
- Experience managing in the big-box home improvement retail industry.
- Experience building partnerships within the community.
- Experience in a leadership role in more than one store volume or complexity level.
Responsibilities
- Ensure associates provide friendly, professional, and timely service to customers.
- Monitor store performance, profitability, and the execution of store plans and programs.
- Champion and implement strategic asset protection plans to improve safety and security outcomes.
- Manage overall store operations, including expenses, merchandising standards, compliance, safety, security, and workforce.
- Work with cross-functional partners in HR, Asset Protection, and Operations at the District, Region, and Corporate levels to execute Lowe’s business strategy.
- Build and support a store culture aligned with Lowe’s mission and behaviors.
- Maintain a strategic view of store talent needs, recruit and develop talent, and support employee engagement.
- Drive execution of sales and service strategies.
- Analyze relevant customer, market, and competitor data to inform store-specific strategies and business decisions.
- Champion customer service and proactively address store needs.
- Act as a Lowe’s brand ambassador in the community.
- Travel occasionally to meetings, trainings, or neighboring stores as needed.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life and disability insurance
- Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality
- Flexible spending and health savings accounts
- 401(k) retirement account with company match
- Employee Assistance Program, including work/life services and no-cost counseling
- Education support programs, including tuition assistance and trade skills scholarships
- Business Travel Accident insurance
- Maternity and parental leave
- Adoption assistance
- Associate discount and broad discount platform
- Possible annual bonuses, Employee Stock Purchase Plan and/or deferred compensation plan enrollment, and grant awards, based on eligibility
- Wellness programs
- Learning and development opportunities
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
