Store Manager

Staples•Hanover, MD

About The Position

As a General Manager, you will help customers in a collaborative and inclusive way while leading a fun, team-oriented retail culture. You will lead the store and have a visible impact on community relationships, merchandise sales, technical services, print and marketing services, and the business-to-business network. The role includes overall responsibility for running the store and other responsibilities as needed or assigned.

Requirements

At least 1 year of progressively responsible store management experience in a retail environment as a General Manager or Store Manager.
Store operations experience involving analysis, planning, financial acumen, and driving results.
Experience creating a customer-centric environment and working in consultative selling that provides customers with a total solution.
Experience developing a team in operational excellence to drive profitable year-over-year sales and margins.
Ability to lift or move materials weighing 10–50 pounds, climb ladders, and stand and walk continuously.

Nice To Haves

Bachelor’s degree in Business or a related field.
Ability to engage with the community, network, and support small business customers.

Responsibilities

Provide leadership in community engagement, customer service, sales, and team development.
Ensure the store culture reflects Staples values and its commitment to the community.
Create a consultative, customer-centric environment for small business customers.
Teach, coach, and inspire team members to learn, grow, and deliver.
Lead merchandise sales, print and marketing services, and retail operations.
Drive profitable sales and margin while reducing variability and improving year-over-year performance.
Hold yourself and the team accountable for flawless operational execution.
Coach managers and supervisors to foster consultative selling and total solutions.