STORE MANAGER in UNION MO

Dollar General•Union, MO

About The Position

The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees employee recruitment, selection, training, performance, and compliance while maintaining appropriate store staffing and ensuring effective daily opening and closing. The Store Manager monitors business performance and operating statements, manages ordering and inventory, ensures merchandise is stocked and presented according to company practices, and maintains accurate inventory records. The role also protects store financial integrity through cashier accountability, key control, security practices, and cash procedures; leads customer service; and maintains a clean, organized, safe, and adequately equipped store. The position requires completing documentation on time, following company policies and procedures, and regularly opening and closing the store in person. The manager must personally open the store at least twice per week and personally close it at least twice per week. Regular driving using personal transportation is required for bank deposits and occasional meetings or visits to other Dollar General stores.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
  • Knowledge of cash handling, cashier accountability, and deposit control.
  • Ability to perform IBM cash register functions to generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
  • Good organizational skills and attention to detail.
  • Ability to solve problems and handle situations where limited standardization exists.
  • High school diploma or equivalent strongly preferred.
  • One year of management experience in a retail environment preferred.
  • Frequent walking and standing; frequent bending, stooping, and kneeling.
  • Frequent handling of merchandise and equipment, including hand-held scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats.
  • Frequent proper lifting of up to 40 pounds and occasional lifting of up to 55 pounds.
  • Occasional climbing using a ladder.
  • Regularly drive and provide personal transportation for bank deposits, with occasional driving to management meetings and other Dollar General stores.

Nice To Haves

  • High school diploma or equivalent.
  • One year of management experience in a retail environment.
  • Bilingual Spanish speakers may be preferred at certain store locations.

Responsibilities

  • Recruit, select, and retain qualified employees in accordance with labor laws and company policies, and ensure the store is properly staffed.
  • Train employees, conduct performance evaluations, identify performance gaps, and provide solutions or counseling, up to and including termination.
  • Recommend employee pay rates and advancement.
  • Communicate performance, conduct, and safety expectations; coordinate meetings and events related to safety, security, and policies.
  • Ensure the store is effectively opened and closed each day; personally open it at least twice per week and close it at least twice per week.
  • Review operating statements for business trends, sales, profitability, inventory turn, expense controls, potential shrink, and errors.
  • Manage ordering to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly; follow up on Basic Stock Replenishment and cycle counts.
  • Facilitate efficient merchandise staging, stocking, and storage according to company work processes.
  • Ensure merchandise presentation follows established practices, including proper fixture use, product pricing, and signage.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect the store's financial integrity through cashier accountability, key control, security practices, and cash control procedures.
  • Provide leadership in delivering superior customer service.
  • Maintain a clean, well-organized store and a safe and secure work and shopping environment.
  • Ensure the store has the tools needed to perform required tasks.
  • Follow company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
  • Drive using personal transportation to make bank deposits and occasionally attend management meetings or visit other Dollar General stores.
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