Store Manager In Ferguson Mo

Dollar General•Ferguson, MO
•Onsite

About The Position

The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The manager oversees employee recruitment, hiring, training, performance, and compliance with labor laws and company policies; store opening and closing; sales and operating results; inventory and merchandising; cash and security controls; customer service; and store cleanliness and safety. The role also requires completing paperwork and ensuring employees have the tools needed to perform their work. The position is based in Ferguson, Missouri. It involves frequent walking, standing, bending, stooping, kneeling, merchandise handling, and lifting, along with occasional ladder climbing. The manager regularly drives or provides personal transportation for bank deposits and may occasionally travel to management meetings or other Dollar General stores. The work takes place in a fast-paced environment with moderate noise and occasional exposure to outdoor weather.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform basic mathematical calculations, including percentages.
  • Knowledge of cash-handling procedures, cashier accountability, and deposit control.
  • Ability to use IBM cash register functions to generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety-control policies and practices, including deposits, store keys, and the SAFE program.
  • Good organizational skills and attention to detail.
  • Ability to solve problems and handle situations where limited standardization exists.
  • High school diploma or equivalent strongly preferred.
  • One year of management experience in a retail environment preferred.
  • Frequent proper lifting of up to 40 pounds and occasional lifting of up to 55 pounds.
  • Regularly drive or provide personal transportation for bank deposits and occasional work-related travel.

Nice To Haves

  • Bilingual Spanish speakers may be preferred at certain store locations.
  • High school diploma or equivalent is strongly preferred.
  • One year of retail management experience is preferred.

Responsibilities

  • Recruit, select, hire, and retain qualified employees in accordance with labor laws and company policies, and ensure adequate store staffing.
  • Train employees, conduct performance evaluations, identify performance gaps, provide solutions or counseling, and make recommendations about pay and advancement, up to and including termination when appropriate.
  • Communicate performance, conduct, and safety expectations; coordinate meetings and events that promote safety, security, and policy compliance.
  • Ensure the store is effectively opened and closed each day; personally open at least twice per week and close at least twice per week.
  • Review operating statements to identify business trends, sales and profitability, expense-control opportunities, potential shrink, and errors.
  • Manage ordering and inventory to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly, and follow up on Basic Stock Replenishment and cycle counts.
  • Oversee merchandise staging, stocking, storage, presentation, pricing, and signage in accordance with company practices.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect the financial integrity of the store through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide customer-service leadership and maintain a clean, organized, safe, and secure store.
  • Ensure the store has the tools and equipment needed for required tasks.
  • Follow company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
  • Regularly drive or provide personal transportation for bank deposits and occasionally attend management meetings or visit other Dollar General stores.
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