Store Manager In Independence Mo

Dollar General•Independence, MO
•Onsite

About The Position

The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, and staffing. The role ensures the store is properly staffed, employees are trained and supported, merchandise and inventory are managed accurately, and the store meets company policies and operating standards. The Store Manager oversees daily store operations, including opening and closing, financial and cash controls, customer service, safety, security, cleanliness, and required documentation. The manager also evaluates operating results, identifies business trends and opportunities, and communicates expectations while developing and leading the store team.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform mathematical calculations including addition, subtraction, multiplication, division, and percentages.
  • Knowledge of cash handling, cashier accountability, and deposit control.
  • Ability to perform IBM cash register functions to generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills and interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
  • Good organizational skills and attention to detail.
  • Ability to solve problems and handle situations where limited standardization exists.
  • Ability to align with Dollar General values, foster cooperation, communicate tactfully and directly, respond sensitively to customer needs, and develop staff.
  • Frequent walking and standing, bending, stooping, and kneeling; ability to lift up to 40 pounds frequently and up to 55 pounds occasionally; occasional ladder climbing.
  • Regularly drive or provide personal transportation for bank deposits and occasional meetings or travel to other Dollar General stores.

Nice To Haves

  • High school diploma or equivalent strongly preferred.
  • One year of management experience in a retail environment preferred.
  • Bilingual Spanish speakers may be preferred at certain store locations.

Responsibilities

  • Recruit, select, retain, train, and develop qualified employees in compliance with labor laws and company policies.
  • Conduct performance evaluations, address performance gaps through solutions or counseling, and recommend pay rates and advancement.
  • Communicate performance, conduct, and safety expectations; coordinate meetings and events related to safety, security, and policies.
  • Ensure appropriate staffing and effective daily opening and closing; personally open the store at least twice per week and close it at least twice per week.
  • Review operating statements and identify trends in sales, profitability, inventory turn, expenses, shrink, and errors.
  • Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly; follow up on Basic Stock Replenishment and cycle counts.
  • Oversee merchandise staging, stocking, storage, presentation, pricing, and signage according to company practices.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect the store's financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide leadership for superior customer service.
  • Maintain a clean, organized, safe, and secure working and shopping environment.
  • Ensure the store has the tools needed to perform required tasks.
  • Follow company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
  • Drive or provide personal transportation for bank deposits and occasional management meetings or visits to other Dollar General stores.
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