Store Manager

Walgreens•Georgetown, TX

8d•$56,500 - $125,000

About The Position

Manages the operation of a Walgreens store, improving sales, profitability, and store image through merchandising, asset protection, and the selection, training, and development of team members. Models and delivers a distinctive customer and patient experience while overseeing store and pharmacy operations, business performance, inventory, staffing, and compliance. The Store Manager serves as a communication link between the store, district, and corporate teams and supports community outreach.

Requirements

Bachelor’s degree and 3 years of retail management experience, or a high school diploma/GED and 5 years of retail management experience.
Pharmacy technician license as required by state law, pharmacy assistant status in Washington state, or pharmacist licensure as soon as possible under state law and no later than 12 months after the Store Manager start date.
Willingness to work a flexible schedule, including extended days, evenings, and weekends.

Nice To Haves

Bachelor’s degree.
PTCB or ExCPT certification.
Three years of retail management experience, including supervising others, managing work, and assigning work.
Pharmacy technician license as required by state law, pharmacy assistant status in Washington state, or pharmacist licensure.

Responsibilities

Monitor and analyze customer service; coach team members and develop improvement plans for retail and pharmacy service.
Greet customers and clinic patients, offer assistance, model customer-service practices, and resolve complaints or special needs.
Supervise store and pharmacy operations, including opening and closing, shift changes, task delegation, scheduling, cash handling, and bookkeeping.
Plan and oversee merchandising, promotional displays, inventory management, receiving, stocking, pricing, returns, and merchandise transfers.
Execute District Manager operational feedback and organize the store through hiring, staff placement, scheduling, and delegation.
Maintain clean and presentable store and grounds, arrange repairs and maintenance, and respond to emergencies.
Ensure operational compliance with applicable laws, regulations, and company policies, including those covering alcohol, tobacco, fresh food, and pharmacy products.
Ensure team members understand store technology and software and coordinate with IT support to resolve system problems.
Assign daily operational tasks and expectations to store team members and assistant managers.
Analyze financial results, performance data, KPIs, asset-protection data, and pharmacy and clinic indicators; develop plans to increase sales, control costs, and reduce loss.
Work with the pharmacy manager and clinic coordinator or manager to improve performance and provide operational support, including pharmacy-technician duties when necessary and legally permitted.
Identify sales opportunities and manage inventory levels in anticipation of demand and seasonal changes.
Manage performance, career progression, hiring, promotion, termination, discipline, training completion, performance plans, and compensation for team members.
Promote teamwork, set expectations, recognize contributions, and communicate regularly with team members.
Participate in required company and on-the-job training, complete Walgreens School of Operations within six months of starting the Store Manager position, and follow performance improvement plans.
Obtain pharmacy technician registration or licensure as required by state law and pursue certification when required.
Pursue self-development in retail, management, and pharmacy.
Liaise between district, corporate, and store teams; respond to requests, provide feedback, and implement initiatives.
Conduct community outreach and assist the District Manager with planning and attending community events.