Store Manager - Optical

National Vision•Eielson AFB, AK

About The Position

National Vision operates Vista Optical locations on military exchanges throughout the United States, serving military personnel and their families with accessible, value-priced eye care and eyewear. The Store Manager oversees daily store operations, including personnel management and inventory control, and works to provide a positive customer experience while supporting associate satisfaction. The stores are closed Saturday, Sunday, and Monday. The Store Manager is responsible for customer service, sales and profit performance, store promotions and merchandising, and hiring, supervising, training, and motivating associates. The role also involves maintaining professional relationships with doctors, National Vision associates, host-store associates, and customers. Duties and work practices may vary by location to comply with state licensing or credential requirements.

Requirements

Ability to read, analyze, and interpret general business periodicals, technical procedures, or governmental regulations.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to calculate figures and amounts.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Management experience in retail and/or the optical industry.
Proficient computer skills.

Responsibilities

Achieve and maintain the highest level of customer service.
Monitor and achieve profit, sales, and performance goals, including reviewing the P&L.
Monitor sales results against budget.
Ensure store associates achieve and maintain the highest level of customer service.
Investigate and compile competitive information.
Provide daily and weekly statistics to the District Manager and corporate office.
Ensure store promotions, advertising, and visual merchandising are in place and that associates and doctors know about current promotions.
Hire, supervise, and train store associates.
Motivate associates to exceed performance standards.
Maintain appropriate professional relationships with the doctor, National Vision associates, host-store associates, and customers.
Oversee daily store operations, including personnel management and inventory control.