Store Manager Target Optical

EssilorLuxottica Group • Phoenix, AZ

8d

About The Position

The Target Optical Store Manager leads a high-performing team to deliver a simple, fun, and memorable guest experience while meeting the brand’s goals and commitments. The manager models and coaches expectations for guest readiness and service, develops team members, and creates a positive, productive store culture. The role oversees store operations and business performance, including staffing, scheduling, payroll, inventory, shrink, sales transactions, merchandising, and marketing execution. It also builds collaborative business relationships with the Target Optical doctor, where applicable, and the Target host.

Requirements

• Bachelor’s degree or equivalent experience.
• At least 5 years of experience in customer service and retail.
• At least 3 years of management or supervisory experience.
• Entrepreneurial mindset.
• Drive for results.
• Critical-thinking skills.
• Ability to recruit, select, and develop talent.
• Selling skills.
• Ability to motivate and influence others.

Nice To Haves

• Opticianry license or American Board of Opticians certification.

Responsibilities

• Lead and coach team members to provide an outstanding guest experience and consistently follow the Playground Rules and guest-readiness expectations.
• Manage the flow of the sales floor and support guests and team members.
• Create and follow up on action plans for team-member development and accountability.
• Provide timely, clear, motivating, and developmental feedback; conduct monthly coaching conversations and annual performance reviews.
• Understand business drivers, identify opportunities, and develop action plans to improve performance.
• Build and maintain a professional relationship with the Target Optical doctor, where applicable, meeting regularly to review performance and strategies.
• Maintain a productive relationship with the Target host and meet regularly to discuss business performance and growth strategies.
• Recruit qualified talent and maintain a pool of potential applicants.
• Plan schedules based on business trends, forecasts, host traffic, and business needs; adjust schedules as needed.
• Complete weekly payroll and new-hire and personnel-change paperwork.
• Manage the store’s shrink percentage and conduct physical inventory twice per year.
• Complete the monthly Store Visit Form for review with the RTL and optical team.
• Ensure operating policies and procedures are followed, including merchandising, store presentation, and timely, accurate implementation of approved marketing programs and promotions.
• Ensure accurate sales transactions and effective use of sales strategies and resources.

Benefits

• Health care.
• Retirement savings.
• Paid time off/vacation.
• Employee discounts.
• Competitive bonus and/or commission plan may be offered.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager