Store Manager

TJX•Peoria, AZ
•Onsite

About The Position

The Store Manager oversees all aspects of HomeGoods store operations, leading a large team to drive sales, control expenses, and minimize shrink and damages. The role is responsible for creating a positive shopping experience for customers and a supportive, inclusive environment for Associates. The Store Manager develops and implements plans for store sales and initiatives, maintains standards for customer service and merchandise presentation, and works with the District Manager on merchandise mix, inventory levels, and customer demographics. This is a bonus-eligible position with a starting pay range of $74,800 to $102,900 annually; actual starting pay depends on relevant skills, qualifications, and experience.

Requirements

  • At least 3–5 years of retail experience as a Store Manager or District Manager in a dynamic, high-volume environment.
  • Demonstrated success managing and driving significant sales revenue.
  • Proven ability to manage, develop, and motivate a large team.
  • Strong interpersonal, communication, and follow-through skills.
  • Leadership skills focused on collaboration, problem-solving, and empowering diverse teams to make effective decisions.
  • Strong organizational and communication skills, including the ability to mentor and provide feedback.
  • Comprehensive knowledge of store operations, including customer service, merchandising, people management, health and safety, and loss prevention.

Responsibilities

  • Oversee store operations, including merchandise presentation, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving.
  • Boost sales, control expenses, and minimize shrink and damages.
  • Recruit, train, develop, and manage a large team of Associates and Assistant Managers.
  • Model effective leadership and provide individualized development for Assistant Store Managers to prepare them for promotion to Store Manager positions.
  • Develop and implement creative plans to increase store sales.
  • Recommend merchandise mix, inventory levels, and customer demographic considerations to the District Manager.
  • Provide insights on competitors, including pricing, presentation, and customer service.
  • Focus staff on Loss Prevention priorities and ensure compliance with company programs, procedures, and policies to minimize risk and expenses.
  • Review store reports, conduct walkthroughs and audits, and hold program meetings with Associates.
  • Maintain high standards for customer service and merchandise presentation to ensure positive customer experiences.
  • Develop and communicate action plans for store initiatives, including projects, targets, and priorities.

Benefits

  • Associate discount
  • 401(k) match
  • Medical, dental, and vision coverage
  • Health savings account (HSA)
  • Health care flexible spending account (FSA)
  • Life insurance
  • Short- and long-term disability coverage
  • Paid holidays, vacation, sick, bereavement, and parental leave
  • Employee assistance program (EAP)
  • Incentive programs
  • Auto and home insurance discounts
  • Scholarship program
  • Adoption and surrogacy assistance
  • Smoking cessation support
  • Child care and cell phone discounts
  • Pet insurance
  • Legal insurance
  • Credit union
  • Referral bonuses
  • Competitive salary and benefits package
  • Training and development programs
  • Global well-being programs focused on physical, financial, and emotional wellness
  • Career growth opportunities
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