Store Manager - Store 705161

Sherwin-Williams • Cumberland, MD

8d • $61,310 - $79,727

About The Position

The Store Manager oversees daily store operations to ensure the store runs smoothly and effectively. Responsibilities span scheduling, customer service, marketing, merchandising, inventory, financial reporting, and safety. The manager develops, motivates, and manages store employees and develops business strategies to meet goals and increase sales in a competitive marketplace. The role also grows the company’s market share by selling to large commercial users, such as paint contractors, and to retail customers.

The typical schedule is 48 hours per week and may include evenings and/or weekends. The position is eligible for performance-based bonus compensation, subject to the terms of the Company’s applicable plans. The posting describes health coverage and other benefits, as well as paid time away from work.

The role involves contact with customers, including potentially minors, and access to cash and payment methods, electronic equipment, personal information, merchandise, and other items of value. The company states that a criminal history review is necessary to protect its business, operations, reputation, and the safety of customers, staff, employees, vendors, contractors, and the public.

Requirements

• Must be at least 18 years of age.
• Must be legally authorized to work in the country of employment without requiring employment visa sponsorship now or in the future.
• Must have a valid, unrestricted driver’s license.
• Must have at least a high school diploma or GED.
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 pounds frequently and up to 70 pounds occasionally.
• Must have at least one year of experience in leadership roles, supervising others, or leading teams.
• Must have at least one year of experience in retail, sales, or customer service.

Nice To Haves

• Previous work experience selling paint and paint-related products.
• Work experience using timekeeping and/or customer relationship management (CRM) systems.
• An associate’s degree or higher in business, sales, or marketing.
• At least one year of experience as an Assistant Store or Branch Operations Manager for Sherwin-Williams.
• Willingness to relocate for future job opportunities.
• Ability to read, write, comprehend, and communicate in more than one language.
• Ability to read, write, comprehend, and communicate in Spanish.

Responsibilities

• Develop business strategies to increase sales and optimize profitability.
• Meet sales goals by training, motivating, mentoring, and providing feedback to store employees.
• Ensure high levels of customer satisfaction through excellent service.
• Build and maintain knowledge of products to provide effective customer recommendations.
• Build positive relationships with wholesale and retail customers.
• Complete store administration.
• Ensure compliance with policies and procedures, including safety, loss prevention, and security.
• Maintain store condition and visual merchandising standards, including promotional packages and sales floor displays.
• Provide accurate and timely reporting as required.
• Manage employee training, development, performance management, and corrective action.
• Respond to and resolve customer and employee complaints.
• Partner with Sales Representatives on outside sales calls to increase market share.

Benefits

• Performance-based bonus, subject to the terms of the Company’s applicable plans.
• Medical, dental, and vision coverage.
• Flexible Spending Accounts (FSAs).
• Disability coverage.
• Security, retirement, and savings benefits.
• Personal leave, paid parental leave, medical leave, vacation, and holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED